analytics report suite not generating report for configured urls

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sayabannatole

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sayabannatole

sayabannatole

16-10-2019

Hello Everyone,

we have recently created a report suite for one of our development environment with base url as  Ex:"mysite.com" and "internal.mysite.com" and "mysite.com" added in internal filters. Adobe launch library was built selecting the created development report suite and AppMeasurement.js was generated which has got the developemt report suite details.

When the script was embedded in web pages and tested locally we can see the hits coming from "localhost" but when same script is embedded in pages for "mysite.com" it's not sending the data to the report suite.

We have verified the changes using observepoint plugin and Adobe experience manager debugger which clearly shows the analytics instance configured with 200 response code.

Any pointers in this would be of great help.

Thanks,

Sayabanna

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sayabannatole

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sayabannatole

sayabannatole

22-10-2019

Hi All,

We have noticed that the hits are going only mobile browser or mobile emulators but not from dektop/laptop browsers.

Our launch is configured for web platform and not mobile. if anyone has faced similar issue can provide some pointers here.

the requests going from both mobile and desktop browser end in 200 response code indicating no network blockers and proper response post request to Adobe analytics

Thanks,
Sayabanna