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analytics report suite not generating report for configured urls

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sayabannatole
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sayabannatole
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sayabannatole
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16-10-2019

Hello Everyone,

we have recently created a report suite for one of our development environment with base url as  Ex:"mysite.com" and "internal.mysite.com" and "mysite.com" added in internal filters. Adobe launch library was built selecting the created development report suite and AppMeasurement.js was generated which has got the developemt report suite details.

When the script was embedded in web pages and tested locally we can see the hits coming from "localhost" but when same script is embedded in pages for "mysite.com" it's not sending the data to the report suite.

We have verified the changes using observepoint plugin and Adobe experience manager debugger which clearly shows the analytics instance configured with 200 response code.

Any pointers in this would be of great help.

Thanks,

Sayabanna

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sayabannatole
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21-10-2019

Hi Pablo,

Thanks for your response.

We have verified everything from reportsuite and launch and it's proper as the same configs are working for dev environment.

The issue where we are getting is another environment where we can hits getting recorded when the pages are hit from mobile or devices out of company network. The urls are allowed from network as well.Strange thing is we get 200 response code when the request is hit directly from browser.

Thanks,

Sayabanna