Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn More

View all

Sign in to view all badges

All requests disappeared

Avatar

Avatar
Level 1
DOMDOM4343
Level 1

Likes

0 likes

Total Posts

3 posts

Correct Reply

0 solutions
View profile

Avatar
Level 1
DOMDOM4343
Level 1

Likes

0 likes

Total Posts

3 posts

Correct Reply

0 solutions
View profile
DOMDOM4343
Level 1

30-06-2020

Hello,

 

I have been creating a dashboard on excel based on many report builder requests.

After days of work, the data and graphs are still displayed,

however all report builder requests have disappeared.

 

How does this happen?
Is there anything I can do to fix this?

the add-in itself is still shown and I can log in.


It is very harsh to see almost a week of hard work disappear without reason.

 

Hope you can help,

DOM

Accepted Solutions (0)

Answers (2)

Answers (2)

Avatar

Avatar
Boost 5
Employee
Khurshid_Alam
Employee

Likes

49 likes

Total Posts

176 posts

Correct Reply

37 solutions
Top badges earned
Boost 5
Boost 3
Boost 25
Boost 10
Boost 1
View profile

Avatar
Boost 5
Employee
Khurshid_Alam
Employee

Likes

49 likes

Total Posts

176 posts

Correct Reply

37 solutions
Top badges earned
Boost 5
Boost 3
Boost 25
Boost 10
Boost 1
View profile
Khurshid_Alam
Employee

30-06-2020

Sometimes when saving a workbook in a lower version of Excel can corrupt the file. That can also cause the Report Builder requests to disappear. You may consider recreating the requests.

Avatar

Avatar
Give Back
Level 4
kainth
Level 4

Likes

46 likes

Total Posts

117 posts

Correct Reply

24 solutions
Top badges earned
Give Back
Boost 5
Boost 3
Boost 25
Boost 10
View profile

Avatar
Give Back
Level 4
kainth
Level 4

Likes

46 likes

Total Posts

117 posts

Correct Reply

24 solutions
Top badges earned
Give Back
Boost 5
Boost 3
Boost 25
Boost 10
View profile
kainth
Level 4

30-06-2020

@DOMDOM4343Apologies for the inconvenience caused. Based on my understanding, the report builder requests shouldn't disappear automatically. However, in your case you have mentioned that the report builder requests has disappeared automatically. So, I will suggest you to please raise this issue to the Client Care team.

Meanwhile, if you have already scheduled the report builder request then I will suggest you to use that scheduled file & you can use that report builder report going forward.

 

Please let me know if you have any further questions.

 

Regards,

Abhinav