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Adobe Launch - Data Elements - Page Won't Load

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Level 1

Hello, 

 

I'm trying to access data elements within my Adobe Launch property for few days now. Everything else within Launch works just fine, yet the data elements section won't load at all (there is a constant spinner and few minutes later "Failed to fetch" error is shown at the bottom of the screen). 

 

Would appreciate any assistance on the issue. Thanks! 

3 Replies

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Employee Advisor

We would need to check the Launch property for any issues. Please open a support ticket with Customer Care.

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Level 1
Hello! I was forced to log out from the tool, and once I logged back in - everything was back to normal. Data elements page is not loading again. Thank you for jumping on to help!