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narayanad670284
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narayanad670284
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09-08-2019

We are using adobe analytics for tracking clicks on videos and download attempts. We are able to implement and track the clicks on videos and send the required tags etc.. of the particular video to analytics tool but for the download attempts where the browser redirects happen, we are unable to track and see any data in the adobe analytics tool. I guess the browser redirects are happening before the adobe analytics has a chance to fire, do we need to suppress the re-directs - wait for some time, letting the adobe analytics to fire the event and then allow re-directs?

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joeb21688728
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12-08-2019

Why did you post in Experience Manager forum?