We are using Adobe Mobile SDK 4.17.2 to implement adobe analytics in android. After the implementation, all the user actions are being tracked only after a fresh installation, where as in case the application has been updated from the playstore, the user information is not getting tracked. Can someone help us with identifying the cause?
Thank you for the reply, but the issue is not specific to Visitor ID, mentioned but it is not tracking any of the details when updating the application from Playstore. But the same is working fine after uninstall and install of the application.