Adobe Analytics Link Click Is not firing

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pradeep_07
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pradeep_07
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21-09-2020

Hi,

 

We have LinkClick added Via Data layer implementation. I notice Adobe server call is not firing even though data layer works fine.  Why this happening? Do I need to add delay code ? I see the page is navigating really quick.

Thanks,

 

Pradeep 

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yuhuisg
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23-09-2020

Since your link tracking is getting cancelled, then it means that yes, you need to add a delay when you track the link. Otherwise, the browser is navigating away from the current web page before the link tracking has completed executing, causing it to be cancelled.

A 100ms - 500ms delay should be sufficient.

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Khurshid_Alam
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22-09-2020

Do you have an example or live web site where this is happening?