Adobe Analytics Link Click Is not firing

[pradeep_07]

Hi,

We have LinkClick added Via Data layer implementation. I notice Adobe server call is not firing even though data layer works fine.  Why this happening? Do I need to add delay code ? I see the page is navigating really quick.

Thanks,

Pradeep 

[yuhuisg]

Can you provide a sample of your data layer code and how you've implemented your Link Click tracking? It's hard to troubleshoot without that additional information.

[Khurshid_Alam]

Do you have an example or live web site where this is happening?

[pradeep_07]

@ yuhuisg - Server call is firing but its getting cancelled. Not sure call which is getting cancelled data will be collected in Adobe or not.

[yuhuisg · Accepted solution]

Since your link tracking is getting cancelled, then it means that yes, you need to add a delay when you track the link. Otherwise, the browser is navigating away from the current web page before the link tracking has completed executing, causing it to be cancelled.

A 100ms - 500ms delay should be sufficient.