Adobe Analytics heart beat implementation not tracking Brightcove video gallery

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soujanyay539686

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soujanyay539686

soujanyay539686

18-10-2018

Hi All,

We set up bright cove tracking ,which works fine for the single videos that we embed.  In this situation, we embedded the bright cove gallery.  In the gallery, the code we put in the component was HTML and its inside i frame and its not capturing the video metrics

Note: we are using heartbeat + delegate implementation

Please suggest me some solution how we can capture everything  with same code.

Thanks,

Soujanya

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