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Adobe analytics causing jump issue

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pradeep_07
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pradeep_07
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04-08-2020

We are having an issue where click on arrow button taking the user cursor to navigation bar. This  particular arrow button is working fine without analytics but when we enable analytics issue seems to be exist.

 

I tried deactivating all rules firing on click of arrow button, but that does not make any difference. Our s-code, extensions are up to date.

 

What would be causing this issue?

 

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sucagarw
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sucagarw
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11-08-2020

Hi @pradeep_07,

 

To replicate and troubleshoot on this issue further, we would recommend to kindly raise a client care ticket by sending an Email to clientcare@adobe.com with the below details.

 

1. Site URL

2. Steps to replicate

3. Launch/DTM property name.