My initial suggestion would be that your adobe.io integration doesn't have proper permissions or is a part of a product profile in Admin Console that has the proper permissions. In Admin Console if you are a product admin or system admin. In an Analytics product profile, you need to make sure permissions have web services things as well as any report suites and things you need to access. Then in the integrations tab in that profile you need to make sure your adobe.io integration is added there. Worth noting you do need a separate Adobe.IO integration for each Experience Cloud organization.