Activity map

[#1]

From my understanding for activity map, Adobe uses context variables to track activity map. Then I noticed that without a image call, the activity map data saved in context variable can not be sent to adobe server. We want to know all the link clicks on our web site. Right now,we only have rules to track exitlink and file download click. We didn't track the onsite link. If this is the case,  did the link click number show in the activity map include the click for internal link?

[#2 · Accepted solution]

What I have found that helps when looking at activity map reports is to ensure you look at the ideal  Activity Map reportlet.

Always start by looking at "Activity Map Page" report. Then break it down by the Activty Map link report. That way you will have the next paged(post click) data structured under the expected page you are looking at. This is also key if you then try and compare to an actual Activity Map browser session view you may perform.

Another Thing I have found as well that helps is pull a browser session link report. Its great as it highlights things like hidden links vs visible ones as well.

Good Luck

[#3]

The 2 will vary if you compare lets say link report.(they wont appear to match exactly).

The Activity Map Page report then broken down by links will be most accurate to match against browser.

When it comes to links in a dropdown many of them will appear as hidden in your browser output. The issue of QAing is quite easy to check if you like. You need to use your browser debugger to see if activity map link is present on subsequent page load.

Try one of your menu links, see beacon output on next page to see if it indeed is firing as expected.

Some server setups like angular may not pass all links you have on page when clicked.

[#4]

I next use the activity map reportlet. I always use the browser version. It is easier to map the number and the link. Is there any difference between the browser version and reportlet version?

Thanks

[#5]

So you mean all the internal clicks will be send to server when the next image was sent? If this is the case, the activity map data should be accurate?

Right now, I ran into a case. We have some links are in page link ( a drop down form ). The URL didn't change. So we don't have any event fired for this. Then after user finish filling the form, click the submit button, all the data will be sent to a database. So far, within certain of days, we have 46 data in database. We will expect at least 46 clicks on the activity map. But we only have about 28 clicks. So this made us to think why as lost a lot of data in the activity map. Should I file a bug for this?

Thanks

[#6]

Hi cathyw49544988​,

Even though a call is not triggered when an internal link is clicked, the details for the lick click is sent with the next page view call. Hence, you will see the click data in Activity Map reports for your internal links as well.