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Best answer by Pankaj_Sabharwal

Hi @swmalhot 


You would need to get in touch with the person who manages the solution in your organisation and ask them to set up your id via adminconsole.adobe.com 

https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/how-to-connect-adobe-id-with-experience-cloud-any-ideas/td-p/368510


Hope this helps.

3 replies

VaniBhemarasetty
Adobe Employee
VaniBhemarasettyAdobe Employee
Adobe Employee
August 9, 2022

@swmalhot Seems like your email ID is not linked to IMS Org. You can reach out to client care with details like IMS Org ID and your email ID so that we can assist you further on this

nilotpal
Adobe Employee
nilotpalAdobe Employee
Adobe Employee
August 9, 2022

Hi @swmalhot ,

This looks more like a profile configuration issue in the Admin Console. Please ask the System Admins to create and assign proper product permissions. Alternatively, you can always raise a client care ticket and get the issue resolved by Adobe Support Executives. 

Thanks!

P
Pankaj_SabharwalAccepted solution
Level 5
August 11, 2022

Hi @swmalhot 


You would need to get in touch with the person who manages the solution in your organisation and ask them to set up your id via adminconsole.adobe.com 

https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/how-to-connect-adobe-id-with-experience-cloud-any-ideas/td-p/368510


Hope this helps.

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