Scheduled Projects

Avatar

Avatar

scotterthomas

Avatar

scotterthomas

scotterthomas

27-09-2018

I actively use dozens of scheduled projects.  I have two suggestions:

1.  Projects occasionally don't get delivered.  there is no means of checking on them.  The additional of a log (as there is with scheduled reports) would be helpful.

2.  Adobe sends renewal emails for each scheduled project when it is slated to expire.  These emails often get lost because they have the exact same Subject Line as the project email.  Alter the subject line so that it sames something like "Renewal Notice"

8 Comments (8 New)
8 Comments

Avatar

Avatar

Brandon_George_

Employee

Avatar

Brandon_George_

Employee

Brandon_George_
Employee

27-09-2018

#1 is definitely on the backlog and we will be adding it at some point.  #2 is a great idea that we'll consider - thank you!

Avatar

Avatar

ursboller

MVP

Total Posts

1.0K

Likes

485

Correct Answer

250

Avatar

ursboller

MVP

Total Posts

1.0K

Likes

485

Correct Answer

250
ursboller
MVP

27-09-2018

really needed: just some worfs from daily business:

#1: have myself on recipient list so I can check what is delivered. Excel macro is doing that but log would help

#2: there is a bug in the renewal link, the "klick" has no effect right now. waiting since month to get a fix that means I have to check manually the schedule page and see if any workspace reports have expired ...

Avatar

Avatar

Brandon_George_

Employee

Avatar

Brandon_George_

Employee

Brandon_George_
Employee

27-09-2018

Can you please log an issue with Customer Care for #2?  Then we can make sure it gets addressed.  Thank you.

Avatar

Avatar

ursboller

MVP

Total Posts

1.0K

Likes

485

Correct Answer

250

Avatar

ursboller

MVP

Total Posts

1.0K

Likes

485

Correct Answer

250
ursboller
MVP

27-09-2018

logged #2 about 3 or 4 month ago and waiting for the fix ...

Avatar

Avatar

Brandon_George_

Employee

Avatar

Brandon_George_

Employee

Brandon_George_
Employee

27-09-2018

I am sorry to hear that - do you happen to have the issue number?  I can follow up on it to see where it is.

Avatar

Avatar

ursboller

MVP

Total Posts

1.0K

Likes

485

Correct Answer

250

Avatar

ursboller

MVP

Total Posts

1.0K

Likes

485

Correct Answer

250
ursboller
MVP

30-03-2019

it looks as if the "renewal email subject" has changed recently. at least I receive email with subject "Report Renewal Notice" on some of the expiration mails notice emails. looks like it has changed, maybe only for newly created schedules, hopefully for all expirations... at least one issue less  

Avatar

Avatar

Brandon_George_

Employee

Avatar

Brandon_George_

Employee

Brandon_George_
Employee

19-04-2019

Good to hear!

Avatar

Avatar

jantzen_belliston-Adobe

Community Manager

Total Posts

1.9K

Likes

312

Correct Answer

570

Avatar

jantzen_belliston-Adobe

Community Manager

Total Posts

1.9K

Likes

312

Correct Answer

570
jantzen_belliston-Adobe
Community Manager

27-10-2020

 
Status changed to: Archived