Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

Too easy to get locked out

nicolas_durand
Level 1
Level 1

After 3 failed login attempts to Reports & Analytics, the following message appears:

ERROR As a security precaution this account has been locked due to too many failed attempts to log in.

Several problems:

  1. It's not an "error". It's a (draconian) security measure.
  2. Three (3) tries, really? That's the same level of security as a bank. It would be nice to relax it a little, it's just numbers about web pages after all.
  3. Resetting password works fine. Except that it doesn't lift the block.  It should. Or just disable that too, it just creates additional work for the user without any benefit.

It would be great if Adobe could fix this, this is really an impediment to work.

Nico

1 Reply
shekhardhiman
Employee
Employee

Hi There,

Thanks for reaching out to Adobe Community.

I apologize for the inconvenience caused. Please go through the article Troubleshoot Locked Accounts to troubleshoot this issue.

Thanks!