I am using the SiteCatalyst 1.4 API to get a report with Anomaly Detection enabled.
When I compare the data from the API report with the Anomaly Detection report in Site Catalyst for the same metrics I notice the following:
- the numbers for the metric are identical
- the numbers for the forecast do not match
e.g. May 23rd - API report => page_views: 12627 forecast: 11666
May 23rd SC report => page_views: 12627 forecast: 11059
Does anyone has any idea why this might be happening?
PS: I am using "dateGranularity:'day'" for creating the report through the API.
Thank you in advance
Hi Marius and Jeremy,
Based on your description, it seems you are having a data discrepancy issue. We would want you to reach out to customer care and have our engineer have a look at it.
Thanks for reaching out to the community! Feel free to ask any further questions.
We have confirmation from Support that a data integrity issues does in fact exist. We are still waiting on an answer to both a fix for the issue and what other systems (Site Catalyst Website?) run through the API which we now can not consider reliable.
Any poke you can make on speeding up a response or fix would surly be appreciated.