Hi Meghan, we'd want to take a look at the workspace project to help in this specific instance, which isn't exactly ideal for a public forum. Could you create a ticket with customer care so the agent can take a look at the specific project? There could be segments, calculated metrics, or other difficult to explain one-off issues that would contribute to the difference. Really the only way to definitively determine the difference is to take a look at the specific workspace project in question.
