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Not able to Download Omniture Reports

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tyler_kiggins

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tyler_kiggins

tyler_kiggins

04-03-2016

Hey guys,

I am trying to download a tracking code report from Omniture and usually there is a button at the top of the screen that allows you to download the report, but that button has not been there for a week or so. Does anyone know what is going on here or who to contact to get this fixed? I have a client that needs the information, and the file is too big to be able to simply copy and past into excel.

 

To clarify, the download button and the email button, both disappeared - Thanks All!!!

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TanmayMathur

Community Manager

Total Posts

1.2K

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241

Correct Answer

421

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TanmayMathur

Community Manager

Total Posts

1.2K

Likes

241

Correct Answer

421
TanmayMathur
Community Manager

07-03-2016

Hi Tyler,

The download button should be available on the report. If you are not seeing it then most probably you are added to a user group which does not give access to download reports. It would be best to reach out to your company admin and get yourself Report Download access. 

Let me know if that helps. Thanks!

Tanmay