Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn More

View all

Sign in to view all badges

No Bounces showing up in our report

Avatar

Avatar
Level 1
sundareshiyer
Level 1

Likes

0 likes

Total Posts

3 posts

Correct Reply

0 solutions
View profile

Avatar
Level 1
sundareshiyer
Level 1

Likes

0 likes

Total Posts

3 posts

Correct Reply

0 solutions
View profile
sundareshiyer
Level 1

22-03-2018

We have recently published 10 pages through AEM for APAC regions. All metrics have started populating, but we are unable to see any bounces. All values for bounces show "0" and hence the bounce rate. Could any one help me with what could be the problem?

NOTE: All other top metrics on hit level is populating.

1448397_pastedImage_0.png

Any suggestion is welcome. Thank you

Replies

Avatar

Avatar
Boost 5
Level 4
nikitaf2673776
Level 4

Likes

37 likes

Total Posts

70 posts

Correct Reply

32 solutions
Top badges earned
Boost 5
Boost 3
Boost 25
Boost 10
Boost 1
View profile

Avatar
Boost 5
Level 4
nikitaf2673776
Level 4

Likes

37 likes

Total Posts

70 posts

Correct Reply

32 solutions
Top badges earned
Boost 5
Boost 3
Boost 25
Boost 10
Boost 1
View profile
nikitaf2673776
Level 4

22-03-2018

A bounce is a visit with a single server call: Bounces

Is it possible that when a user lands on these pages more than one server call is sent? Fire up the Adobe Experience Cloud Debugger - Chrome Web Store and navigate to these pages like your users would. i.e. are they coming from an ad, direct traffic, etc. How many server calls do you get?

Avatar

Avatar
Level 1
sundareshiyer
Level 1

Likes

0 likes

Total Posts

3 posts

Correct Reply

0 solutions
View profile

Avatar
Level 1
sundareshiyer
Level 1

Likes

0 likes

Total Posts

3 posts

Correct Reply

0 solutions
View profile
sundareshiyer
Level 1

22-03-2018

Hi Nikita,

Thanks for your reply. Sadly single server call (i tried a direct load after clearing cookies. I also tried yesterday and created bounces myself ensuring that 'bounce' took place on the site) - so that does not seem to be the issue. If i were to check in the AEM instance, what specifically should i look out for?

Thanks,

Avatar

Avatar
Coach
Employee
Gigazelle
Employee

Likes

470 likes

Total Posts

1,947 posts

Correct Reply

739 solutions
Top badges earned
Coach
Contributor 2
Validate 1
Ignite 80
Ignite 70
View profile

Avatar
Coach
Employee
Gigazelle
Employee

Likes

470 likes

Total Posts

1,947 posts

Correct Reply

739 solutions
Top badges earned
Coach
Contributor 2
Validate 1
Ignite 80
Ignite 70
View profile
Gigazelle
Employee

02-04-2018

Could you give a URL that's not showing any bounces?

I can almost guarantee that there are two hits going out on a single page load, which would effectively nullify bounces. But still, I'd like to double check and make sure that's the case.