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I’m busy with ID migration in Analytics because we are changing our email address.
So I create new account and after this I migrate the assets of the old to the new one.
In Analytics , I asked to migrate the assets to the new profile :
And after receiving a communication that all the assets are correctly transferred, I delete the old profile.
I did it for more than 60 users and it was ok
It works except for 2 users.
For them the segments transferred doesn’t contain any name, they are all named Unknown.
We have a little bit less then 700 segments concerned !!!!
How can I find back their name ?
The dates of the transfer : Sep 14 2018
I did a test this morning (18/09) with a other user and I still have the same issue.
Does somebody already have this issue ?
Thanks for your help
Hi Robin, I'm thinking this is going to be a question that is best suited for customer care. Have you reached out to them yet?