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Many "Not Specifieds" in Monitor Resolution report


Level 6

Any idea why we have >50% of visits with unknown screen size for non-mobile devices?

Tracking call seems normal, could not reproduce an unknown screen size. Any idea what could block those visits to track the screen size?

1 Reply


Employee Advisor

Are you able to break down the dimension by another technology dimension, like OS/Mobile Device/something else? I anticipate you'll find something of value by either using breakdowns or segmentation to isolate visits with unknown resolution.