After a rather lengthy review process, our Adobe account team informed us that Device Co-op data was live and we should begin seeing data via the People Metric within a few days. That was almost 12 days ago.
I have been checking daily to see if the People metric is working but keep receiving the following error message:
Incompatible Report Suite
This report suite does not have all the dimensions/metrics enabled that are needed to display this project. Please change the report suite or enable the required dimensions/metrics in the admin console.
I'm not using a new report suite. I'm using the report suite that already acts as a "Global" roll-up to all the other report suites. Again, my company is already setup for the Device Co-op but do we need to create a brand new report suite for the People Metric?
Have you already talked with your account team and let them know it's not properly working? I would guess they would be more familiar with your implementation and report suite configuration, and would be able to provide more insight on what specifically needs to be done.
Another link worth checking out would be the People Metric help page.