Difference between Chrome Mobile and Google Chrome in analytics | Community
Skip to main content
C
cgindygirl
October 30, 2017

Difference between Chrome Mobile and Google Chrome in analytics

  • October 30, 2017
  • 1 reply
  • 9236 views

Hello,

We are actively troubleshooting a site that isn't appearing in 'Google Chrome' on iPhone per the user.    I wanted to understand how may users were accessing the site with their iphone and google chrome.   When the results presented there are two different types of entry for chrome.

Chrome Mobile (versions 47-62)  which is the more prominent in the results and Google Chrome 62.   Can someone help me understand the difference between these two entries.    

 

Chrome Mobile 55.0.2883
Chrome Mobile 56.0.2924
Chrome Mobile 47.0.2526
Chrome Mobile 54.0.2840
Firefox 9.2
Safari (unknown version)
Firefox 8.2
Firefox 9.1
Firefox 9.0
Mobile Safari 6.0
Google Chrome 62.0

We did notice on iphone,   if you access the site via the Google Chrome browser;   it does not work.    If you access the site through the Google App,  it works.

Any information or thoughts would be helpful

Thank you

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

1 reply

Gigazelle
Adobe Employee
GigazelleAdobe Employee
Adobe Employee
November 2, 2017

Can you help me understand your issue a bit more clearly? Is the issue that your implementation breaks while on Chrome mobile, while it works fine on the desktop?

C
cgindygirlAuthor
November 3, 2017

Thank you for a response.

Yes, we are troubleshooting for Chrome on mobile,  works fine on desktop.  

The question of what is the difference between the 2 Chrome browsers listed above in the Analytics for iphone.  

     1.  Google App - Site Works

     2.  Google Chrome App for iPhone - Doesn't Work

On the Analytics - Is Chrome Mobile coming from the Google App and Google Chrome  from the Installed iphone Browser App?

Thank you

PratheepArunRaj
Community Advisor and Adobe Champion
PratheepArunRajCommunity Advisor and Adobe Champion
Community Advisor and Adobe Champion
November 10, 2017

Hello,

The below versions are for Mobile (Chome Mobile Versions):

Chrome Mobile 55.0.2883

Chrome Mobile 56.0.2924

Chrome Mobile 47.0.2526

Chrome Mobile 54.0.2840

And the below versions are for desktop (Chrome Desktop Versions):

Google Chrome 62.0

Google Chrome 61.0

Google Chrome 60.0

You should never see Chrome Desktop Versions under Mobile iOS. If you are, then you are co-relating the dimensions incorrectly.

First get into Mobile Device Type, under Mobile Phone, break it down by Operating System Types, under iOS, break it down by Browsers. Now you will be not see Chrome Desktop Versions since your co-relations are specific to Mobile-iOS-Browsers.

To debug Chrome Mobile Versions, gather the details related to the Broswer version to proceed.

Thank You!

Arun

Thank You, Pratheep Arun Raj B (Arun) | Xerago | Terryn Winter Analytics
Terms & ConditionsAccessibility statement

Loading footer...