Bug in code, how to upload missing data?

Avatar

Avatar
Boost 1
Level 1
chrissyk_NS
Level 1

Like

1 like

Total Posts

1 post

Correct reply

0 solutions
Top badges earned
Boost 1
View profile

Avatar
Boost 1
Level 1
chrissyk_NS
Level 1

Like

1 like

Total Posts

1 post

Correct reply

0 solutions
Top badges earned
Boost 1
View profile
chrissyk_NS
Level 1

04-08-2017

Hello,

We had a bug in our code that prevented data from being loaded into Adobe Analytics from July 20th to August 4th (2017). Is there anyway to resend this data to Adobe, so our numbers for the July and August are reflected correctly?

**As a side question, does anyone know how I can call in to speak with a representative? I can't seem to find a phone number to call to get the above question answered.

Thank you in advance!

Chrissy Kullmann

Marketing Strategist

Northern Safety & Industrial

Replies

Avatar

Avatar
Validate 1
Level 4
rameshk28785
Level 4

Likes

46 likes

Total Posts

76 posts

Correct reply

22 solutions
Top badges earned
Validate 1
Boost 5
Boost 3
Boost 25
Boost 10
View profile

Avatar
Validate 1
Level 4
rameshk28785
Level 4

Likes

46 likes

Total Posts

76 posts

Correct reply

22 solutions
Top badges earned
Validate 1
Boost 5
Boost 3
Boost 25
Boost 10
View profile
rameshk28785
Level 4

04-08-2017

If you are a supported user then reach out with the below customer care numbers:

Americas

EMEA

APAC

U.S.1-800-497-0335Denmark(+45) 802 06017Australia(+61) 1-800-358683New Zealand (toll)(+64) 0508614264
US AEM only1-866-335-2256France(+33) 0805-540755China(+86) 108004400548Philippines (toll)(+63) 180014410660
Canada1-800-497-0335Germany(+49) 0800-7522581Hong Kong(+852) 30713107Singapore(+65) 18008185220
Italy(+44) 800 919224India(+91) 0008004402107South Korea(+82) 0805170880
Sweden(+46) 0200 810330Japan(+81) 01200-71300Taiwan(+886) 0800666381
UK(+44) 0800 169 0454Malaysia (toll)(+60) 1800220120

Avatar

Avatar
Coach
Employee
Gigazelle
Employee

Likes

473 likes

Total Posts

1,947 posts

Correct reply

740 solutions
Top badges earned
Coach
Contributor 2
Validate 1
Ignite 80
Ignite 70
View profile

Avatar
Coach
Employee
Gigazelle
Employee

Likes

473 likes

Total Posts

1,947 posts

Correct reply

740 solutions
Top badges earned
Coach
Contributor 2
Validate 1
Ignite 80
Ignite 70
View profile
Gigazelle
Employee

04-08-2017

Was the data collected on another platform, or in another report suite? If not, I'm afraid there's not much that can be done about that data.

If you do have data elsewhere, you can use Data Sources​ to import it into Adobe Analytics.