Bug in code, how to upload missing data?

[chrissyk_NS]

Hello,

We had a bug in our code that prevented data from being loaded into Adobe Analytics from July 20th to August 4th (2017). Is there anyway to resend this data to Adobe, so our numbers for the July and August are reflected correctly?

**As a side question, does anyone know how I can call in to speak with a representative? I can't seem to find a phone number to call to get the above question answered.

Thank you in advance!

Chrissy Kullmann

Marketing Strategist

Northern Safety & Industrial

[rameshk28785]

If you are a supported user then reach out with the below customer care numbers:

Americas		EMEA		APAC
U.S.	1-800-497-0335	Denmark	(+45) 802 06017	Australia	(+61) 1-800-358683	New Zealand (toll)	(+64) 0508614264
US AEM only	1-866-335-2256	France	(+33) 0805-540755	China	(+86) 108004400548	Philippines (toll)	(+63) 180014410660
Canada	1-800-497-0335	Germany	(+49) 0800-7522581	Hong Kong	(+852) 30713107	Singapore	(+65) 18008185220
		Italy	(+44) 800 919224	India	(+91) 0008004402107	South Korea	(+82) 0805170880
		Sweden	(+46) 0200 810330	Japan	(+81) 01200-71300	Taiwan	(+886) 0800666381
		UK	(+44) 0800 169 0454	Malaysia (toll)	(+60) 1800220120

[Gigazelle]

Was the data collected on another platform, or in another report suite? If not, I'm afraid there's not much that can be done about that data.

If you do have data elsewhere, you can use Data Sources​ to import it into Adobe Analytics.