Password Reset Help

Avatar

Avatar

karen_uziel

Avatar

karen_uziel

karen_uziel

15-10-2015

Can someone help me. I am having trouble resetting my password for AMO and I have to pull metrics for a meeting this afternoon

Accepted Solutions (1)

Accepted Solutions (1)

Avatar

Avatar

AllDayDev

Employee

Avatar

AllDayDev

Employee

AllDayDev
Employee

15-10-2015

Hello Karen,

On the Adobe Media Optimizer login page, there is a "Forgot Password" link next to the Sign In button.
If that does not work for you, then the account may have been locked for some reason. You can ask your account manager to assisst, or contact technical support by sending email to <Media Optimizer user account>@support.efrontier.com (e.g. karens_username@support.efrontier.com) to get it reset.

Kind regards,

- Carey

Answers (1)

Answers (1)

Avatar

Avatar

alit51198438

Avatar

alit51198438

alit51198438

15-10-2015

Thanks for the solution 🙂