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Level 10
December 20, 2017
Solved

Monitor and log privileged user ID access

  • December 20, 2017
  • 3 replies
  • 4110 views

Hi,

On AMO,  how to Monitor and log privileged user ID access?

That means, if a user of a certain privilege logs in to AMO, we need to log a message in to a log file about this.

Appreciate all your replies.

Thanks,

Rama.

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    Best answer by ritikam90154231

    Hi Rama,

    True! This is the right forum to ask any query but for making changes to the Advertiser (your) account you should contact Adobe Support team. You must be having one Adobe Support address/ Contact to reach out in case of some account related help. If in case you do not find one, please share your Advertiser name and I will get you the address.

    Change History Section would only include changes made to the Account settings, for instance Adcopy changes, Budget Changes etc. However to know which user logged in and when did he log in, there will not be any provision in the AMO UI. This information is available at the back end and the support person will be able to provide you with the same.

    Regards

    Ritika

    3 replies

    R
    Adobe Employee
    ritikam90154231Adobe Employee
    Adobe Employee
    January 3, 2018

    Hi Rama,

    Please request this from your AMO contact.

    Regarding the changes made by each of the users you can refer to the change history section.

    Hope this helps!

    Regards

    Ritika

    AEM_Forum
    AEM_ForumAuthor
    Level 10
    January 30, 2018

    Hi Ritika,

    Kindly clarify "Please request this from your AMO contact.".

    Is this not the right forum for an AMO query?

    If a user of a certain privilege logs in to AMO, we need to log a message in to a log file about this.

    Will  it be logged in "change history section"?

    What should we do to make this happen?

    Thanks,

    Rama.

    R
    Adobe Employee
    ritikam90154231Adobe EmployeeAccepted solution
    Adobe Employee
    February 2, 2018

    Hi Rama,

    True! This is the right forum to ask any query but for making changes to the Advertiser (your) account you should contact Adobe Support team. You must be having one Adobe Support address/ Contact to reach out in case of some account related help. If in case you do not find one, please share your Advertiser name and I will get you the address.

    Change History Section would only include changes made to the Account settings, for instance Adcopy changes, Budget Changes etc. However to know which user logged in and when did he log in, there will not be any provision in the AMO UI. This information is available at the back end and the support person will be able to provide you with the same.

    Regards

    Ritika

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