I am facing some issue with rte in multi field.
I have created a custom component with RTE in multi field. Each multi field item have 2 rte fields. Which is working fine in local and DEV environments. But getting some issue in UAT environment.
When i try to click styles like bold, italic, the actions are not working. Instead it is adding the html for the RTE text area.
<b _rte_temp_el="serialize:emptyOnly"></b>. For each action it is creating a html element.
Using the AEM 6.3(22.214.171.124) version
Please help me to resolve this issue.
In your environment that is works - are there any differences in service packs or other packages. Typically when code runs on 1 instance and not another - there is something different that is affecting it.
It got resolved after re-installing service packs.
3 things you should check now-
2. project specific log
check if you find something there to check issue.
could you check error.log and look for any errors..
Not sure if this is related to serialization in any way - Mitigating serialization issues in AEM