Projects won't save

lees71264964 26-10-2017

Myself and a colleague are having problems saving our work. That goes for overwriting existing projects and saving brand new ones.

And by problems i mean, nothing will save. The save button just doesn't acknowledge we're pressing it.

Help, anyone? Please?

Accepted Solutions (1)

Accepted Solutions (1)

Kaushalendra
Employee
26-10-2017

Hi lees71264964​,

I am not totally sure, but at first it seems like a browser/network issue but could be more than that as well.

This would require account specific troubleshooting of the issue and hence I would suggest to get the issue raised by Adobe ClientCare team with help of any Supported users in your organization. You can also try to get this analyzed by your IT team.

Answers (1)

Answers (1)

Akari 27-10-2017

Mine was saving until about 10 minutes ago.  All the sudden, it stopped saving.  I just get a screen like the one attached and nothing.

I'm using Premiere CC 2018 on Windows 7 x64.

save.JPG

When  I press cancel, I get this.

importer39.JPG