Empty Last Touch Channel reports

ssharanya29 04-03-2020

On Workspace freeform table, I have Last touch channel vs key metrics set up. There are rows of last touch channels that show up even though the key metrics column come up as "Invalid" or a zero. 

How do I stop this from happening? 

ssharanya29_0-1583496841408.png

 

Analysis Workspace Analytics Last Touch Channel metrics Workspace

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PratheepArunRaj
Moderator
11-03-2020

Dear Sharanya,

Guess there are some gaps in Marketing Channels Reporting Rules based on Processing Order. You should check the Processing Order. If you can share as a Screen Grab, that might also help us to advice you accordingly.

Thank You, Arun.

Andrey_Osadchuk
MVP
05-03-2020

Could you share a screenshot?