Issue: when bringing datasets from AC Standard (ACS) to AA, we are unable to breakdown email metrics by recipient related dimensions
1. We have configured the new feature, released in July, that brings in data from AC Standard to AA (reference: Adobe Campaign Reporting)
At a high level every 15 minutes we are bringing in into AA via Data Sources metrics & dimensions from ACS linked to each "executed delivery ID".
2. We have configured ACS to add a "recipientID" to each URL upon a click within email
Important to note that besides the "recipientID", ACS appends the above mentioned "executed delivery ID" to the same URL
3. We upload additional customer dimensions via conversion classifications using "recipientID" as a key
In AA UI we see:
all ACS metrics related to delivery IDs
all customer attributes in "occurrences" and can break them down by all web metrics
The issue is in AAUI we can not:
breakdown ACS metrics by recipient dimensions, namely we can not tell how classified groups of recipients interact with ACS deliveries. For example we can not report on how females receive, open, and click emails.
Can you please let me know if we are missing any steps in the solution configuration to match two dataset together.
What I can not work out is why we are not able to match customer (email recipient) attributes with email metrics? Provided both keys (recipientID and deliveryName) are appended to the same URL on link clicks within email. What we do next is upload the data via dataSources (by deliveryName key) and Classifications (by recipientID key).