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    <title>topic Re: Unable to send email in journey orchestration when se... in Journey Orchestration Questions</title>
    <link>https://experienceleaguecommunities.adobe.com/t5/journey-orchestration-questions/unable-to-send-email-in-journey-orchestration-when-segment/m-p/394940#M13</link>
    <description>&lt;P&gt;Hello &lt;LI-USER uid="17402550"&gt;&lt;/LI-USER&gt;,&lt;/P&gt;&lt;P&gt;Did you tried with test mode? does the email work with test mode? (just to understand if the problem is at the email level or segment qulification level&lt;/P&gt;</description>
    <pubDate>Wed, 27 Jan 2021 09:21:41 GMT</pubDate>
    <dc:creator>mickael_b1</dc:creator>
    <dc:date>2021-01-27T09:21:41Z</dc:date>
    <item>
      <title>Unable to send email in journey orchestration when segment qualification event happens</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/journey-orchestration-questions/unable-to-send-email-in-journey-orchestration-when-segment/m-p/394917#M12</link>
      <description>&lt;P&gt;Hi Experts,&amp;nbsp;&lt;/P&gt;&lt;P&gt;I am trying to implement one use case which requires to send an email to customer when it qualifies certain segment.&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;BR /&gt;My journey orchestration flow is like [Segment Qualification Event (Behaviour:Enter)] -&amp;gt; [Custom Action : Email] -&amp;gt; End.&lt;/P&gt;&lt;P&gt;&lt;BR /&gt;Here the problem is I am unable to send email.&lt;BR /&gt;&lt;BR /&gt;Can somebody please provide direction how this can be achieved ?&lt;BR /&gt;Tagging top JO contributors&amp;nbsp; :&amp;nbsp;&lt;LI-USER uid="1394439"&gt;&lt;/LI-USER&gt;&amp;nbsp;&lt;LI-USER uid="14431132"&gt;&lt;/LI-USER&gt;&amp;nbsp;&lt;LI-USER uid="14250635"&gt;&lt;/LI-USER&gt;&amp;nbsp;&lt;LI-USER uid="1577860"&gt;&lt;/LI-USER&gt;&amp;nbsp;&lt;BR /&gt;&lt;BR /&gt;&lt;/P&gt;</description>
      <pubDate>Wed, 27 Jan 2021 14:53:07 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/journey-orchestration-questions/unable-to-send-email-in-journey-orchestration-when-segment/m-p/394917#M12</guid>
      <dc:creator>AtulChavan</dc:creator>
      <dc:date>2021-01-27T14:53:07Z</dc:date>
    </item>
    <item>
      <title>Re: Unable to send email in journey orchestration when se...</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/journey-orchestration-questions/unable-to-send-email-in-journey-orchestration-when-segment/m-p/394940#M13</link>
      <description>&lt;P&gt;Hello &lt;LI-USER uid="17402550"&gt;&lt;/LI-USER&gt;,&lt;/P&gt;&lt;P&gt;Did you tried with test mode? does the email work with test mode? (just to understand if the problem is at the email level or segment qulification level&lt;/P&gt;</description>
      <pubDate>Wed, 27 Jan 2021 09:21:41 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/journey-orchestration-questions/unable-to-send-email-in-journey-orchestration-when-segment/m-p/394940#M13</guid>
      <dc:creator>mickael_b1</dc:creator>
      <dc:date>2021-01-27T09:21:41Z</dc:date>
    </item>
    <item>
      <title>Re: Unable to send email in journey orchestration when se...</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/journey-orchestration-questions/unable-to-send-email-in-journey-orchestration-when-segment/m-p/394946#M14</link>
      <description>&lt;DIV class=""&gt;&lt;LI-USER uid="6416454"&gt;&lt;/LI-USER&gt;&amp;nbsp;&lt;/DIV&gt;&lt;P&gt;well yes I tested my email custom action with other events where I can type in email-id while testing the event ya email is working fine. Also qualification works fine. Its just when I put them together in journey I dont see them working&lt;/P&gt;</description>
      <pubDate>Wed, 27 Jan 2021 10:03:57 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/journey-orchestration-questions/unable-to-send-email-in-journey-orchestration-when-segment/m-p/394946#M14</guid>
      <dc:creator>AtulChavan</dc:creator>
      <dc:date>2021-01-27T10:03:57Z</dc:date>
    </item>
    <item>
      <title>Re: Unable to send email in journey orchestration when se...</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/journey-orchestration-questions/unable-to-send-email-in-journey-orchestration-when-segment/m-p/395037#M15</link>
      <description>&lt;P&gt;if qualification works well and qualification works well and only both together work not well, it might be a bug could you log a support request (clicking on I button top right of the UI)&amp;nbsp;&lt;LI-USER uid="17402550"&gt;&lt;/LI-USER&gt;&amp;nbsp;? Support will have a look and if no solution push the case to engineers.&lt;/P&gt;</description>
      <pubDate>Wed, 27 Jan 2021 21:26:10 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/journey-orchestration-questions/unable-to-send-email-in-journey-orchestration-when-segment/m-p/395037#M15</guid>
      <dc:creator>mickael_b1</dc:creator>
      <dc:date>2021-01-27T21:26:10Z</dc:date>
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