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    <title>topic Hits being sent from my Mobile App are not in reporting in Adobe Experience Cloud Mobile Questions</title>
    <link>https://experienceleaguecommunities.adobe.com/t5/adobe-experience-cloud-mobile/hits-being-sent-from-my-mobile-app-are-not-in-reporting/m-p/323970#M707</link>
    <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;I see a hit in Charles and in the developer tools being sent to the reportsuite, however, nothing is showing in reporting.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;For example &lt;/P&gt;&lt;P&gt;ADBMobile Debug: Analytics - Successfully sent hit(ndh=1&amp;amp;t=00%2F00%2F0000%2000%3A00%3A00%200%20240&amp;amp;c.&amp;amp;a.&amp;amp;OSVersion=iOS%2012.4&amp;amp;DeviceName=x86_64&amp;amp;RunMode=Application&amp;amp;AppID=ADBMobileSamples%201.6%20%286%29&amp;amp;CarrierName=%28null%29&amp;amp;TimeSinceLaunch=1&amp;amp;Resolution=640x1136&amp;amp;.a&amp;amp;.c&amp;amp;mid=17498905197092715868424448609893091153&amp;amp;ts=1565734272&amp;amp;pageName=Menu%20View&amp;amp;ce=UTF-8&amp;amp;aamlh=9&amp;amp;cp=foreground&amp;amp;aamb=j8Odv6LonN4r3an7LhD3WZrU1bUpAkFkkiY1ncBR96t2PTI)&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
    <pubDate>Tue, 13 Aug 2019 22:21:45 GMT</pubDate>
    <dc:creator>Jen_Andrews</dc:creator>
    <dc:date>2019-08-13T22:21:45Z</dc:date>
    <item>
      <title>Hits being sent from my Mobile App are not in reporting</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/adobe-experience-cloud-mobile/hits-being-sent-from-my-mobile-app-are-not-in-reporting/m-p/323970#M707</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;I see a hit in Charles and in the developer tools being sent to the reportsuite, however, nothing is showing in reporting.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;For example &lt;/P&gt;&lt;P&gt;ADBMobile Debug: Analytics - Successfully sent hit(ndh=1&amp;amp;t=00%2F00%2F0000%2000%3A00%3A00%200%20240&amp;amp;c.&amp;amp;a.&amp;amp;OSVersion=iOS%2012.4&amp;amp;DeviceName=x86_64&amp;amp;RunMode=Application&amp;amp;AppID=ADBMobileSamples%201.6%20%286%29&amp;amp;CarrierName=%28null%29&amp;amp;TimeSinceLaunch=1&amp;amp;Resolution=640x1136&amp;amp;.a&amp;amp;.c&amp;amp;mid=17498905197092715868424448609893091153&amp;amp;ts=1565734272&amp;amp;pageName=Menu%20View&amp;amp;ce=UTF-8&amp;amp;aamlh=9&amp;amp;cp=foreground&amp;amp;aamb=j8Odv6LonN4r3an7LhD3WZrU1bUpAkFkkiY1ncBR96t2PTI)&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Tue, 13 Aug 2019 22:21:45 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/adobe-experience-cloud-mobile/hits-being-sent-from-my-mobile-app-are-not-in-reporting/m-p/323970#M707</guid>
      <dc:creator>Jen_Andrews</dc:creator>
      <dc:date>2019-08-13T22:21:45Z</dc:date>
    </item>
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      <title>Re: Hits being sent from my Mobile App are not in reporting</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/adobe-experience-cloud-mobile/hits-being-sent-from-my-mobile-app-are-not-in-reporting/m-p/323971#M708</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;The most common reason hits do not appear in reporting when you indeed see hits being sent is due to a mismatch of Timestamp Configuration.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;A reportsuite can be 1 of 3 options&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;Timestamps not allowed&lt;/LI&gt;&lt;LI&gt;Timestamps Required&lt;/LI&gt;&lt;LI&gt;Timestamps Optional&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;If you have the mobile property &lt;STRONG&gt;OfflineEnabled:true&lt;/STRONG&gt; in your &lt;STRONG&gt;ADBMobileConfig.json&lt;/STRONG&gt; or you have the &lt;STRONG&gt;checkbox OfflineEnabled in Launch&lt;/STRONG&gt; then y&lt;STRONG&gt;our reportsuite needs to be either Timestamps Required or Timestamps Optional&lt;/STRONG&gt; (this allows both timestamped and non timestamped hits to be reported)&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;In order to determine what your reportsuite has been configuration with navigate to &lt;STRONG&gt;Analytics-&amp;gt;Admin-&amp;gt;Select your Report Suite&lt;/STRONG&gt; and &lt;STRONG&gt;Edit Settings&lt;/STRONG&gt; and go to &lt;STRONG&gt;Timestamp Configuration&lt;/STRONG&gt;.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper" image-alt="Timestamp.png"&gt;&lt;img src="https://experienceleaguecommunities.adobe.com/t5/image/serverpage/image-id/19116i824072DCD451CA40/image-size/large?v=v2&amp;amp;px=999" role="button" title="Timestamp.png" alt="Timestamp.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Ensure that if you have OfflineEnabled that your report suite is Timestamp Required or Timestamp Optional, if you do not have OfflineEnabled then ensure that your report suite is Timestamp not allowed or Timestamp Optional.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Another reason for missing data is reporting is that App Management and its dedicated mobile solution variables are not enabled.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper" image-alt="MobileReporting.png"&gt;&lt;img src="https://experienceleaguecommunities.adobe.com/t5/image/serverpage/image-id/19117iC1837B1E65BF6F2D/image-size/large?v=v2&amp;amp;px=999" role="button" title="MobileReporting.png" alt="MobileReporting.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;You can confirm in Analytics in the Admin as above. If it states Already Enabled (as above) solution variables and reporting are configured, otherwise you may need to Click Button "Enable Latest App Reports" to generate these dedicated variables.&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Tue, 13 Aug 2019 22:34:26 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/adobe-experience-cloud-mobile/hits-being-sent-from-my-mobile-app-are-not-in-reporting/m-p/323971#M708</guid>
      <dc:creator>Jen_Andrews</dc:creator>
      <dc:date>2019-08-13T22:34:26Z</dc:date>
    </item>
    <item>
      <title>Re: Hits being sent from my Mobile App are not in reporting</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/adobe-experience-cloud-mobile/hits-being-sent-from-my-mobile-app-are-not-in-reporting/m-p/441898#M786</link>
      <description>&lt;P&gt;Hi&amp;nbsp;&lt;LI-USER uid="11206233"&gt;&lt;/LI-USER&gt;&amp;nbsp;,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I am not able to see any mobile data in report. Currenly I am using same report suite for both web and mobile app. Its hybrid mobile app for this I have created the processing rule for trackAction and same is getting triggered from app but I am not able to see any data in report&lt;BR /&gt;&lt;BR /&gt;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;var contextData = new Object () || {};&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;contextData&lt;/STRONG&gt;&lt;SPAN&gt;.pageInfo.&lt;/SPAN&gt;&lt;STRONG&gt;pageName = “Mobile:ScreenName”;&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;contextData&lt;/STRONG&gt;&lt;SPAN&gt;.&lt;/SPAN&gt;&lt;STRONG&gt;platformType = “Mobile”;&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;ACPCore.trackAction("pageView", &lt;/SPAN&gt;&lt;STRONG&gt;contextData&lt;/STRONG&gt;&lt;SPAN&gt;, successCallback, errorCallback);&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;In launch , I have not created any data elements or rules etc. Only using appID from launch on app and the property is published&lt;/P&gt;&lt;P&gt;Processing Rule SS&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="rahulb31017943_0-1645615603736.png" style="width: 400px;"&gt;&lt;img src="https://experienceleaguecommunities.adobe.com/t5/image/serverpage/image-id/38712iAC3EABE3701D896C/image-size/medium/is-moderation-mode/true?v=v2&amp;amp;px=400" role="button" title="rahulb31017943_0-1645615603736.png" alt="rahulb31017943_0-1645615603736.png" /&gt;&lt;/span&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;/P&gt;&lt;P&gt;Can check like what I am missing.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 23 Feb 2022 11:31:06 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/adobe-experience-cloud-mobile/hits-being-sent-from-my-mobile-app-are-not-in-reporting/m-p/441898#M786</guid>
      <dc:creator>rahulb31017943</dc:creator>
      <dc:date>2022-02-23T11:31:06Z</dc:date>
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