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    <title>topic Re: Token expiration problem in Adobe I/O Console Questions</title>
    <link>https://experienceleaguecommunities.adobe.com/t5/adobe-i-o-console-questions/token-expiration-problem/m-p/440807#M283</link>
    <description>&lt;P&gt;&lt;LI-USER uid="17513600"&gt;&lt;/LI-USER&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I see where your confusion lies at.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;The first question of your relates to using a &lt;A href="https://developer.adobe.com/developer-console/docs/guides/authentication/JWT/" target="_self"&gt;Service Account (JWT) credential&lt;/A&gt; .&lt;/P&gt;&lt;OL&gt;&lt;LI&gt;You can call the same API (/ims/jwt/exchange) as many times as you need to get a new access token.&amp;nbsp;&lt;/LI&gt;&lt;LI&gt;To call the API you would need to&amp;nbsp;re-generate a signed JWT token which can be done programmatically:&amp;nbsp;&lt;A href="https://developer.adobe.com/developer-console/docs/guides/authentication/JWT/#using-jwt-libraries-and-creation-tools" target="_blank"&gt;https://developer.adobe.com/developer-console/docs/guides/authentication/JWT/#using-jwt-libraries-and-creation-tools&lt;/A&gt;&amp;nbsp;&lt;/LI&gt;&lt;/OL&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;The second question relates much more to specific sign API usage and would be best answered on Adobe Sign's team forum:&amp;nbsp;&lt;A href="https://developer.adobe.com/developer-console/docs/guides/authentication/JWT/#using-jwt-libraries-and-creation-tools" target="_blank"&gt;https://developer.adobe.com/developer-console/docs/guides/authentication/JWT/#using-jwt-libraries-and-creation-tools&lt;/A&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Hope this helps. Feel free to reach out in case you have more questions.&amp;nbsp;&lt;/P&gt;&lt;P&gt;If this answered your question, please mark it as accepted for the benefit of the community.&lt;BR /&gt;&lt;BR /&gt;Thanks&lt;BR /&gt;Manik&lt;/P&gt;</description>
    <pubDate>Mon, 14 Feb 2022 10:24:26 GMT</pubDate>
    <dc:creator>tmj</dc:creator>
    <dc:date>2022-02-14T10:24:26Z</dc:date>
    <item>
      <title>Token expiration problem</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/adobe-i-o-console-questions/token-expiration-problem/m-p/440446#M280</link>
      <description>&lt;P&gt;Hello everyone i'm connecting Adobe API's to Outsystems to convert docx to pdf and to work with Adobe Sign, but i'm having issues with the Token.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;1st (Convert docx to pdf): I got the JWT Token through the Private key and it will last 24h, then i retrieved the Token that will last, according with the documentation, 86399999 seconds or two and a half years more or less. So I'm supposing that i can convert my docx with that Token in the next 2 and a half years, i tested it and worked fine (I sent the file and I received the binary data in pdf). My last test was on Thursday (2022/02/08)&amp;nbsp; and now i tried to convert a file and it says "token unauthorized" so i had to re-do the process with the JWT Token all over again...&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;2nd (Adobe Sign): I logged in and it redirects to my website with the code, then i got the Token (i don't remember the duration) but then i refreshed the Token and the new one, according with the documentation, expires in 6 months (if no one uses it in that time). I sent the files to sign and retrieved the signed document but then 2 hours later i tried to do the same thing but again it says (Token unauthorized).&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Can anyone help? I can't put this in production if one day later will stop working. I'm using the free account for now could be it?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thank you&lt;/P&gt;</description>
      <pubDate>Thu, 10 Feb 2022 14:27:04 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/adobe-i-o-console-questions/token-expiration-problem/m-p/440446#M280</guid>
      <dc:creator>TiagoncPereira</dc:creator>
      <dc:date>2022-02-10T14:27:04Z</dc:date>
    </item>
    <item>
      <title>Re: Token expiration problem</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/adobe-i-o-console-questions/token-expiration-problem/m-p/440794#M281</link>
      <description>&lt;P&gt;Hi&amp;nbsp;&lt;LI-USER uid="17513600"&gt;&lt;/LI-USER&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;BLOCKQUOTE&gt;then i retrieved the Token that will last, according with the documentation, 86399999 seconds or two and a half years more or less&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;&lt;P&gt;The &lt;FONT face="courier new,courier"&gt;expires_in&lt;/FONT&gt; value is in milliseconds as opposed to seconds.&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;BLOCKQUOTE&gt;&lt;P&gt;I logged in and it redirects to my website with the code, then i got the Token (i don't remember the duration) but then i refreshed the Token and the new one, according with the documentation, expires in 6 months (if no one uses it in that time)&lt;/P&gt;&lt;/BLOCKQUOTE&gt;&lt;P&gt;Could you link the documentation here please?&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thanks,&lt;BR /&gt;Manik&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 14 Feb 2022 09:25:26 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/adobe-i-o-console-questions/token-expiration-problem/m-p/440794#M281</guid>
      <dc:creator>tmj</dc:creator>
      <dc:date>2022-02-14T09:25:26Z</dc:date>
    </item>
    <item>
      <title>Re: Token expiration problem</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/adobe-i-o-console-questions/token-expiration-problem/m-p/440797#M282</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;LI-USER uid="3768750"&gt;&lt;/LI-USER&gt;&amp;nbsp;wrote:&lt;BR /&gt;&lt;P&gt;Hi&amp;nbsp;&lt;LI-USER uid="17513600"&gt;&lt;/LI-USER&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;BLOCKQUOTE&gt;then i retrieved the Token that will last, according with the documentation, 86399999 seconds or two and a half years more or less&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;&lt;P&gt;The &lt;FONT face="courier new,courier"&gt;expires_in&lt;/FONT&gt; value is in milliseconds as opposed to seconds.&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;My bad.....is there any way to renew it automatically?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;BLOCKQUOTE&gt;&lt;P&gt;I logged in and it redirects to my website with the code, then i got the Token (i don't remember the duration) but then i refreshed the Token and the new one, according with the documentation, expires in 6 months (if no one uses it in that time)&lt;/P&gt;&lt;/BLOCKQUOTE&gt;&lt;P&gt;Could you link the documentation here please?&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;My bad again.. it's 60 days&amp;nbsp;&lt;A href="https://assecopst.eu2.adobesign.com/public/static/oauthDoc.jsp" target="_blank"&gt;Adobe Sign, an Adobe Document Cloud Solution&lt;/A&gt;&lt;/P&gt;&lt;P&gt;Bu still it says:&amp;nbsp;&lt;SPAN&gt;&amp;nbsp;Refresh tokens expire after 60 days of inactivity. In other words, a client can continue to use a refresh token indefinitely, as long as it is being used at least once every 60 days - otherwise it expires automatically&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;But after 2 hours it says that the token is no longer authorized.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 14 Feb 2022 09:47:43 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/adobe-i-o-console-questions/token-expiration-problem/m-p/440797#M282</guid>
      <dc:creator>TiagoncPereira</dc:creator>
      <dc:date>2022-02-14T09:47:43Z</dc:date>
    </item>
    <item>
      <title>Re: Token expiration problem</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/adobe-i-o-console-questions/token-expiration-problem/m-p/440807#M283</link>
      <description>&lt;P&gt;&lt;LI-USER uid="17513600"&gt;&lt;/LI-USER&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I see where your confusion lies at.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;The first question of your relates to using a &lt;A href="https://developer.adobe.com/developer-console/docs/guides/authentication/JWT/" target="_self"&gt;Service Account (JWT) credential&lt;/A&gt; .&lt;/P&gt;&lt;OL&gt;&lt;LI&gt;You can call the same API (/ims/jwt/exchange) as many times as you need to get a new access token.&amp;nbsp;&lt;/LI&gt;&lt;LI&gt;To call the API you would need to&amp;nbsp;re-generate a signed JWT token which can be done programmatically:&amp;nbsp;&lt;A href="https://developer.adobe.com/developer-console/docs/guides/authentication/JWT/#using-jwt-libraries-and-creation-tools" target="_blank"&gt;https://developer.adobe.com/developer-console/docs/guides/authentication/JWT/#using-jwt-libraries-and-creation-tools&lt;/A&gt;&amp;nbsp;&lt;/LI&gt;&lt;/OL&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;The second question relates much more to specific sign API usage and would be best answered on Adobe Sign's team forum:&amp;nbsp;&lt;A href="https://developer.adobe.com/developer-console/docs/guides/authentication/JWT/#using-jwt-libraries-and-creation-tools" target="_blank"&gt;https://developer.adobe.com/developer-console/docs/guides/authentication/JWT/#using-jwt-libraries-and-creation-tools&lt;/A&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Hope this helps. Feel free to reach out in case you have more questions.&amp;nbsp;&lt;/P&gt;&lt;P&gt;If this answered your question, please mark it as accepted for the benefit of the community.&lt;BR /&gt;&lt;BR /&gt;Thanks&lt;BR /&gt;Manik&lt;/P&gt;</description>
      <pubDate>Mon, 14 Feb 2022 10:24:26 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/adobe-i-o-console-questions/token-expiration-problem/m-p/440807#M283</guid>
      <dc:creator>tmj</dc:creator>
      <dc:date>2022-02-14T10:24:26Z</dc:date>
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