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    <title>idea ClientCare email responses should know to automatically CC those copied on original ticket. in Adobe Experience Cloud Ideas</title>
    <link>https://experienceleaguecommunities.adobe.com/t5/adobe-experience-cloud-ideas/clientcare-email-responses-should-know-to-automatically-cc-those/idi-p/344318</link>
    <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Quite often, I am submitting ClientCare tickets (via email) for other members of my team (at times, up to 10 different people).&amp;nbsp; Whenever I receive an update from ClientCare, I have to forward ClientCare's email onto other users to make sure they are constantly in the loop.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;It would be great if, whenever I CC others on an email to ClientCare, the system automatically knows to CC them when the ClientCare member responds.&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
    <pubDate>Wed, 18 Aug 2010 12:49:23 GMT</pubDate>
    <dc:creator>sunshynegirl84</dc:creator>
    <dc:date>2010-08-18T12:49:23Z</dc:date>
    <item>
      <title>ClientCare email responses should know to automatically CC those copied on original ticket.</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/adobe-experience-cloud-ideas/clientcare-email-responses-should-know-to-automatically-cc-those/idi-p/344318</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Quite often, I am submitting ClientCare tickets (via email) for other members of my team (at times, up to 10 different people).&amp;nbsp; Whenever I receive an update from ClientCare, I have to forward ClientCare's email onto other users to make sure they are constantly in the loop.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;It would be great if, whenever I CC others on an email to ClientCare, the system automatically knows to CC them when the ClientCare member responds.&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Wed, 18 Aug 2010 12:49:23 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/adobe-experience-cloud-ideas/clientcare-email-responses-should-know-to-automatically-cc-those/idi-p/344318</guid>
      <dc:creator>sunshynegirl84</dc:creator>
      <dc:date>2010-08-18T12:49:23Z</dc:date>
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