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    <title>topic Re: [RESOLVED] External Account Issue: 403 - the difference between the request time and the current time is too large. in Adobe Campaign Standard Questions</title>
    <link>https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-standard/resolved-external-account-issue-403-the-difference-between-the/m-p/370757#M2925</link>
    <description>Is the restarting of the time sync daemon of the instance something that a user can do? Or is this something that needs to be done by the adobe support team?</description>
    <pubDate>Thu, 16 Jul 2020 08:46:09 GMT</pubDate>
    <dc:creator>jedaiah</dc:creator>
    <dc:date>2020-07-16T08:46:09Z</dc:date>
    <item>
      <title>[RESOLVED] External Account Issue: 403 - the difference between the request time and the current time is too large.</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-standard/resolved-external-account-issue-403-the-difference-between-the/m-p/363209#M2914</link>
      <description>&lt;P&gt;I have some issues with the configuration of an external account with Amazon S3.&lt;/P&gt;&lt;P&gt;At the moment I have this errors in upload and download:&lt;/P&gt;&lt;P&gt;- CRL-290162 S3 upload request, received 403 http response code from AWS.&lt;/P&gt;&lt;P&gt;- CRL-290151 HTTP response received from S3 403. The difference between the request time and the current time is too large.&lt;/P&gt;&lt;P&gt;The actual configuration:&lt;BR /&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="extaccountconfig.png" style="width: 850px;"&gt;&lt;img src="https://experienceleaguecommunities.adobe.com/t5/image/serverpage/image-id/24130i259D3B42EFC88EE1/image-dimensions/850x353/is-moderation-mode/true?v=v2" width="850" height="353" role="button" title="extaccountconfig.png" alt="extaccountconfig.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;What could be the problem?&lt;/P&gt;&lt;P&gt;I think it could be the istance time synch (the istance has a differente time zone than our here in Europe) but I don’t know how solve it. Can someone help me?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thanks&lt;/P&gt;&lt;P&gt;Miriam&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;EDIT FOR&amp;nbsp;ALL THOSE WHO HAD THE SAME PROBLEM:&lt;/STRONG&gt;&lt;BR /&gt;the issue was solved restarting the time sync daemon of the istance.&lt;/P&gt;</description>
      <pubDate>Fri, 08 Oct 2021 16:58:24 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-standard/resolved-external-account-issue-403-the-difference-between-the/m-p/363209#M2914</guid>
      <dc:creator>mfiorenti</dc:creator>
      <dc:date>2021-10-08T16:58:24Z</dc:date>
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    <item>
      <title>Re: External Account Issue: 403 - the difference between...</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-standard/resolved-external-account-issue-403-the-difference-between-the/m-p/363213#M2915</link>
      <description>&lt;P&gt;Hi&amp;nbsp;&lt;LI-USER uid="17376794"&gt;&lt;/LI-USER&gt;,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I believe you are using transfer file activity to upload/download files. Did you try change the timezone under execution options of transfer file activity? and see how that's doing.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thanks!&lt;/P&gt;&lt;P&gt;SK&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 21 May 2020 13:27:07 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-standard/resolved-external-account-issue-403-the-difference-between-the/m-p/363213#M2915</guid>
      <dc:creator>SatheeskannaK</dc:creator>
      <dc:date>2020-05-21T13:27:07Z</dc:date>
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    <item>
      <title>Re: External Account Issue: 403 - the difference between...</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-standard/resolved-external-account-issue-403-the-difference-between-the/m-p/363235#M2916</link>
      <description>&lt;P&gt;Hi &lt;LI-USER uid="16150907"&gt;&lt;/LI-USER&gt;&amp;nbsp;and thanks a lot for the reply!&lt;BR /&gt;I've already tested several time options, but sadly the error remains the same.&lt;/P&gt;</description>
      <pubDate>Thu, 21 May 2020 14:31:34 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-standard/resolved-external-account-issue-403-the-difference-between-the/m-p/363235#M2916</guid>
      <dc:creator>mfiorenti</dc:creator>
      <dc:date>2020-05-21T14:31:34Z</dc:date>
    </item>
    <item>
      <title>Re: External Account Issue: 403 - the difference between...</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-standard/resolved-external-account-issue-403-the-difference-between-the/m-p/363239#M2918</link>
      <description>&lt;P&gt;Hello&amp;nbsp;&lt;LI-USER uid="17376794"&gt;&lt;/LI-USER&gt;&amp;nbsp;,&lt;BR /&gt;&lt;BR /&gt;403 error means you do not have access to either read/write or whatever action your are performing to the s3 bucket.&lt;BR /&gt;&lt;BR /&gt;The solution will be to check the access to the s3 path or the credentials.&lt;BR /&gt;Here are few link that can help you in the troubleshooting:&lt;BR /&gt;&lt;A href="https://aws.amazon.com/premiumsupport/knowledge-center/s3-403-forbidden-error/" target="_blank"&gt;https://aws.amazon.com/premiumsupport/knowledge-center/s3-403-forbidden-error/&lt;/A&gt;&lt;BR /&gt;&lt;A href="https://aws.amazon.com/premiumsupport/knowledge-center/s3-troubleshoot-403/" target="_blank"&gt;https://aws.amazon.com/premiumsupport/knowledge-center/s3-troubleshoot-403/&lt;/A&gt;&lt;BR /&gt;&lt;BR /&gt;Thanks,&lt;BR /&gt;Manoj&lt;/P&gt;</description>
      <pubDate>Thu, 21 May 2020 14:41:46 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-standard/resolved-external-account-issue-403-the-difference-between-the/m-p/363239#M2918</guid>
      <dc:creator>Manoj_Kumar_</dc:creator>
      <dc:date>2020-05-21T14:41:46Z</dc:date>
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    <item>
      <title>Re: External Account Issue: 403 - the difference between...</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-standard/resolved-external-account-issue-403-the-difference-between-the/m-p/363241#M2921</link>
      <description>&lt;P&gt;Hi &lt;LI-USER uid="16614846"&gt;&lt;/LI-USER&gt;,&lt;/P&gt;&lt;P&gt;I think it's really strange because I have all the permissions.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 21 May 2020 14:48:51 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-standard/resolved-external-account-issue-403-the-difference-between-the/m-p/363241#M2921</guid>
      <dc:creator>mfiorenti</dc:creator>
      <dc:date>2020-05-21T14:48:51Z</dc:date>
    </item>
    <item>
      <title>Re: External Account Issue: 403 - the difference between...</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-standard/resolved-external-account-issue-403-the-difference-between-the/m-p/363344#M2922</link>
      <description>&lt;P&gt;Hi &lt;LI-USER uid="16614846"&gt;&lt;/LI-USER&gt;,&lt;/P&gt;&lt;P&gt;the issue was solved restarting the time sync daemon of the istance.&lt;/P&gt;</description>
      <pubDate>Fri, 22 May 2020 09:57:49 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-standard/resolved-external-account-issue-403-the-difference-between-the/m-p/363344#M2922</guid>
      <dc:creator>mfiorenti</dc:creator>
      <dc:date>2020-05-22T09:57:49Z</dc:date>
    </item>
    <item>
      <title>Re: External Account Issue: 403 - the difference between...</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-standard/resolved-external-account-issue-403-the-difference-between-the/m-p/363345#M2923</link>
      <description>Hi &lt;LI-USER uid="16150907" login="SatheeskannaK"&gt;&lt;/LI-USER&gt;, the issue was solved restarting the time sync daemon of the istance.</description>
      <pubDate>Fri, 22 May 2020 09:58:22 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-standard/resolved-external-account-issue-403-the-difference-between-the/m-p/363345#M2923</guid>
      <dc:creator>mfiorenti</dc:creator>
      <dc:date>2020-05-22T09:58:22Z</dc:date>
    </item>
    <item>
      <title>Re: External Account Issue: 403 - the difference between...</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-standard/resolved-external-account-issue-403-the-difference-between-the/m-p/363346#M2924</link>
      <description>Can you check the path URL of the s3 bucket? If the path and Access keys you are using are correct then you should not get not authorized error.</description>
      <pubDate>Fri, 22 May 2020 09:58:42 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-standard/resolved-external-account-issue-403-the-difference-between-the/m-p/363346#M2924</guid>
      <dc:creator>Manoj_Kumar_</dc:creator>
      <dc:date>2020-05-22T09:58:42Z</dc:date>
    </item>
    <item>
      <title>Re: [RESOLVED] External Account Issue: 403 - the difference between the request time and the current time is too large.</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-standard/resolved-external-account-issue-403-the-difference-between-the/m-p/370757#M2925</link>
      <description>Is the restarting of the time sync daemon of the instance something that a user can do? Or is this something that needs to be done by the adobe support team?</description>
      <pubDate>Thu, 16 Jul 2020 08:46:09 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-standard/resolved-external-account-issue-403-the-difference-between-the/m-p/370757#M2925</guid>
      <dc:creator>jedaiah</dc:creator>
      <dc:date>2020-07-16T08:46:09Z</dc:date>
    </item>
    <item>
      <title>Re: [RESOLVED] External Account Issue: 403 - the difference between the request time and the current time is too large.</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-standard/resolved-external-account-issue-403-the-difference-between-the/m-p/370829#M2926</link>
      <description>&lt;P&gt;Hi &lt;LI-USER uid="16263272"&gt;&lt;/LI-USER&gt;,&lt;/P&gt;&lt;P&gt;you have to contact the&amp;nbsp;&lt;SPAN&gt;adobe support team.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Hope this will help!&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Thu, 16 Jul 2020 14:31:33 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-standard/resolved-external-account-issue-403-the-difference-between-the/m-p/370829#M2926</guid>
      <dc:creator>mfiorenti</dc:creator>
      <dc:date>2020-07-16T14:31:33Z</dc:date>
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