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    <title>topic Re: Transactional message - Image not shown first time in Adobe Campaign Standard Questions</title>
    <link>https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-standard/transactional-message-image-not-shown-first-time/m-p/452130#M14852</link>
    <description>&lt;P&gt;You can reach out to the Adobe Campaign support team to check if this is due to some load balancer etc., configuration issues.&lt;/P&gt;</description>
    <pubDate>Tue, 17 May 2022 03:19:31 GMT</pubDate>
    <dc:creator>ShrawanSaxena</dc:creator>
    <dc:date>2022-05-17T03:19:31Z</dc:date>
    <item>
      <title>Transactional message - Image not shown first time</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-standard/transactional-message-image-not-shown-first-time/m-p/450260#M14823</link>
      <description>&lt;P&gt;Hi everyone,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;We are creating a transactional message by email. When someone opens the email, an image that is in the header is not shown but when the same person opens the email a second time, it is displayed, do you know what can the reason be?&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thanks&lt;/P&gt;</description>
      <pubDate>Fri, 29 Apr 2022 09:04:55 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-standard/transactional-message-image-not-shown-first-time/m-p/450260#M14823</guid>
      <dc:creator>LAR1985</dc:creator>
      <dc:date>2022-04-29T09:04:55Z</dc:date>
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    <item>
      <title>Re: Transactional message - Image not shown first time</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-standard/transactional-message-image-not-shown-first-time/m-p/452130#M14852</link>
      <description>&lt;P&gt;You can reach out to the Adobe Campaign support team to check if this is due to some load balancer etc., configuration issues.&lt;/P&gt;</description>
      <pubDate>Tue, 17 May 2022 03:19:31 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-standard/transactional-message-image-not-shown-first-time/m-p/452130#M14852</guid>
      <dc:creator>ShrawanSaxena</dc:creator>
      <dc:date>2022-05-17T03:19:31Z</dc:date>
    </item>
    <item>
      <title>Re: Transactional message - Image not shown first time</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-standard/transactional-message-image-not-shown-first-time/m-p/452383#M14862</link>
      <description>&lt;P&gt;Does it happen only in the mail client or also on the mirror page?&lt;/P&gt;&lt;P&gt;If on the mirror page, you could check opening the network console and check on the HTTP status of the image display.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;ACS uses a load balancer to deliver images.&lt;/P&gt;&lt;P&gt;There indeed could be some issue on the instance, that the image for some reason was only deployed on 1 of the instances between the load balancer.&lt;/P&gt;&lt;P&gt;For that, you may see a 404 in the HTTP response.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;In that case, indeed a support ticket is needed to check/fix the backend.&lt;/P&gt;</description>
      <pubDate>Wed, 18 May 2022 06:31:12 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-standard/transactional-message-image-not-shown-first-time/m-p/452383#M14862</guid>
      <dc:creator>ramon_bisswanger</dc:creator>
      <dc:date>2022-05-18T06:31:12Z</dc:date>
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