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    <title>topic Re: Not able to see the existing delivery templates and campaigns for other &amp;quot;non-administration right&amp;quot; operator in Adobe Campaign Classic Questions</title>
    <link>https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-classic-questions/not-able-to-see-the-existing-delivery-templates-and-campaigns/m-p/460989#M15707</link>
    <description>&lt;P&gt;Hi&amp;nbsp;&lt;LI-USER uid="17492094"&gt;&lt;/LI-USER&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Do you assign them also the default Delivery Operator operator group? I strongly suggest to assign them this operator group as it's used all ever the place in folders permissions and you would want to inherit these permissions for sure...&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;If you're on latest release (most likely), you would have to give them write access to the External Account and Target Mapping folder too but I don't think it's the issue on that one&amp;nbsp; yet&lt;/P&gt;&lt;P&gt;Do they see the Resources / Template folders?&lt;/P&gt;&lt;P&gt;Thanks&lt;/P&gt;&lt;P&gt;Denis&lt;/P&gt;</description>
    <pubDate>Thu, 14 Jul 2022 15:14:25 GMT</pubDate>
    <dc:creator>Denis_Bozonnet</dc:creator>
    <dc:date>2022-07-14T15:14:25Z</dc:date>
    <item>
      <title>Not able to see the existing delivery templates and campaigns for other "non-administration right" operator</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-classic-questions/not-able-to-see-the-existing-delivery-templates-and-campaigns/m-p/460922#M15691</link>
      <description>&lt;P&gt;Hi Team,&lt;/P&gt;&lt;P&gt;Requesting your help regarding access management:&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;Query&lt;/STRONG&gt;: Have to create an operator group "X" which has all the named rights except "Administration". I have provided the same but the issue is the new user under "X" group is not able to see the delivery templates/campaigns which are already present in the respective folders.&lt;/P&gt;&lt;P&gt;-&amp;gt; New operator group ['X'] has read write and delete access to the corresponding folders.&lt;/P&gt;&lt;P&gt;Below is the screenshot of views from admin and "X" group login:&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;Admin view:&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Admin look.jpg" style="width: 400px;"&gt;&lt;img src="https://experienceleaguecommunities.adobe.com/t5/image/serverpage/image-id/43051iA0C1672560F76631/image-size/medium/is-moderation-mode/true?v=v2&amp;amp;px=400" role="button" title="Admin look.jpg" alt="Admin look.jpg" /&gt;&lt;/span&gt;&amp;nbsp;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;X operator having all named rights except "Administration" named right:&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="X operator view.jpg" style="width: 400px;"&gt;&lt;img src="https://experienceleaguecommunities.adobe.com/t5/image/serverpage/image-id/43052iE180A7E6F849B503/image-size/medium/is-moderation-mode/true?v=v2&amp;amp;px=400" role="button" title="X operator view.jpg" alt="X operator view.jpg" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;Any related help will also be extremely helpful.&lt;/P&gt;&lt;P&gt;Thanks in advance! &lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 14 Jul 2022 11:42:27 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-classic-questions/not-able-to-see-the-existing-delivery-templates-and-campaigns/m-p/460922#M15691</guid>
      <dc:creator>PoonamBhardwaj</dc:creator>
      <dc:date>2022-07-14T11:42:27Z</dc:date>
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    <item>
      <title>Re: Not able to see the existing delivery templates and campaigns for other "non-administration right" operator</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-classic-questions/not-able-to-see-the-existing-delivery-templates-and-campaigns/m-p/460941#M15694</link>
      <description>&lt;P&gt;Hello&amp;nbsp;&lt;LI-USER uid="17492094"&gt;&lt;/LI-USER&gt;&amp;nbsp;,&lt;/P&gt;&lt;P&gt;I suppose they have right to see this folder but cannot see the contents of it. You also need to give proper rights to the campaign templates folder that is found under resources.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Marcel_Szimonisz_0-1657804198267.png" style="width: 400px;"&gt;&lt;img src="https://experienceleaguecommunities.adobe.com/t5/image/serverpage/image-id/43059i66225693E3E64DE5/image-size/medium/is-moderation-mode/true?v=v2&amp;amp;px=400" role="button" title="Marcel_Szimonisz_0-1657804198267.png" alt="Marcel_Szimonisz_0-1657804198267.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;Marcel&lt;/P&gt;</description>
      <pubDate>Thu, 14 Jul 2022 13:12:16 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-classic-questions/not-able-to-see-the-existing-delivery-templates-and-campaigns/m-p/460941#M15694</guid>
      <dc:creator>Marcel_Szimonisz</dc:creator>
      <dc:date>2022-07-14T13:12:16Z</dc:date>
    </item>
    <item>
      <title>Re: Not able to see the existing delivery templates and campaigns for other "non-administration right" operator</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-classic-questions/not-able-to-see-the-existing-delivery-templates-and-campaigns/m-p/460956#M15698</link>
      <description>&lt;P&gt;Hi&amp;nbsp;&lt;LI-USER uid="6970553"&gt;&lt;/LI-USER&gt;&amp;nbsp;,&lt;/P&gt;&lt;P&gt;Thank you for looking into this and responding.&lt;/P&gt;&lt;P&gt;I just checked the 'X' operator group has read, write and delete access on resources&amp;gt; templates- below highlighted folders&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="PoonamBhardwaj_0-1657805487276.png" style="width: 400px;"&gt;&lt;img src="https://experienceleaguecommunities.adobe.com/t5/image/serverpage/image-id/43064iA2F41CB64570DD5B/image-size/medium/is-moderation-mode/true?v=v2&amp;amp;px=400" role="button" title="PoonamBhardwaj_0-1657805487276.png" alt="PoonamBhardwaj_0-1657805487276.png" /&gt;&lt;/span&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="PoonamBhardwaj_1-1657805628024.png" style="width: 400px;"&gt;&lt;img src="https://experienceleaguecommunities.adobe.com/t5/image/serverpage/image-id/43065i07A7EB8223465507/image-size/medium/is-moderation-mode/true?v=v2&amp;amp;px=400" role="button" title="PoonamBhardwaj_1-1657805628024.png" alt="PoonamBhardwaj_1-1657805628024.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;Still I am not able to see the existing contents of deliveries and campaigns templates.&amp;nbsp;&lt;img class="lia-deferred-image lia-image-emoji" src="https://experienceleaguecommunities.adobe.com/html/@0426E19CD73D78EA4F78A336B94100BE/emoticons/2639.png" alt=":frowning_face:" title=":frowning_face:" /&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 14 Jul 2022 13:33:29 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-classic-questions/not-able-to-see-the-existing-delivery-templates-and-campaigns/m-p/460956#M15698</guid>
      <dc:creator>PoonamBhardwaj</dc:creator>
      <dc:date>2022-07-14T13:33:29Z</dc:date>
    </item>
    <item>
      <title>Re: Not able to see the existing delivery templates and campaigns for other "non-administration right" operator</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-classic-questions/not-able-to-see-the-existing-delivery-templates-and-campaigns/m-p/460962#M15701</link>
      <description>&lt;P&gt;Also do they have rights to see all the items set inside the campaign template like plan or program folder?&lt;/P&gt;</description>
      <pubDate>Thu, 14 Jul 2022 13:51:25 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-classic-questions/not-able-to-see-the-existing-delivery-templates-and-campaigns/m-p/460962#M15701</guid>
      <dc:creator>Marcel_Szimonisz</dc:creator>
      <dc:date>2022-07-14T13:51:25Z</dc:date>
    </item>
    <item>
      <title>Re: Not able to see the existing delivery templates and campaigns for other "non-administration right" operator</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-classic-questions/not-able-to-see-the-existing-delivery-templates-and-campaigns/m-p/460979#M15705</link>
      <description>&lt;P&gt;Hi&amp;nbsp;&lt;LI-USER uid="6970553"&gt;&lt;/LI-USER&gt;&amp;nbsp;,&lt;/P&gt;&lt;P&gt;Yes they have complete rights on all the subfolders.&lt;/P&gt;&lt;P&gt;For testing this again, I created a new group and gave similar rights to admin except administration named rights and have provided read/write access to all the folders and their subfolders, but unfortunately still not able to see the existing campaigns/delivery templates.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;As soon as I give administration right, then able to see these existing records but when this named right is revoked these existing templates are not visible.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 14 Jul 2022 14:49:01 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-classic-questions/not-able-to-see-the-existing-delivery-templates-and-campaigns/m-p/460979#M15705</guid>
      <dc:creator>PoonamBhardwaj</dc:creator>
      <dc:date>2022-07-14T14:49:01Z</dc:date>
    </item>
    <item>
      <title>Re: Not able to see the existing delivery templates and campaigns for other "non-administration right" operator</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-classic-questions/not-able-to-see-the-existing-delivery-templates-and-campaigns/m-p/460989#M15707</link>
      <description>&lt;P&gt;Hi&amp;nbsp;&lt;LI-USER uid="17492094"&gt;&lt;/LI-USER&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Do you assign them also the default Delivery Operator operator group? I strongly suggest to assign them this operator group as it's used all ever the place in folders permissions and you would want to inherit these permissions for sure...&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;If you're on latest release (most likely), you would have to give them write access to the External Account and Target Mapping folder too but I don't think it's the issue on that one&amp;nbsp; yet&lt;/P&gt;&lt;P&gt;Do they see the Resources / Template folders?&lt;/P&gt;&lt;P&gt;Thanks&lt;/P&gt;&lt;P&gt;Denis&lt;/P&gt;</description>
      <pubDate>Thu, 14 Jul 2022 15:14:25 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-classic-questions/not-able-to-see-the-existing-delivery-templates-and-campaigns/m-p/460989#M15707</guid>
      <dc:creator>Denis_Bozonnet</dc:creator>
      <dc:date>2022-07-14T15:14:25Z</dc:date>
    </item>
    <item>
      <title>Re: Not able to see the existing delivery templates and campaigns for other "non-administration right" operator</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-classic-questions/not-able-to-see-the-existing-delivery-templates-and-campaigns/m-p/461020#M15710</link>
      <description>&lt;P&gt;Hi Denis,&lt;/P&gt;&lt;P&gt;Thank you for responding!&lt;/P&gt;&lt;P&gt;The new operator group has read write access to all the folders and subfolders in adobe campaign and as per the suggestion added those in delivery operator group but unfortunately still the operator is not able to see the existing campaigns/delivery templates.&amp;nbsp;&lt;img class="lia-deferred-image lia-image-emoji" src="https://experienceleaguecommunities.adobe.com/html/@0426E19CD73D78EA4F78A336B94100BE/emoticons/2639.png" alt=":frowning_face:" title=":frowning_face:" /&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 14 Jul 2022 19:29:49 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-classic-questions/not-able-to-see-the-existing-delivery-templates-and-campaigns/m-p/461020#M15710</guid>
      <dc:creator>PoonamBhardwaj</dc:creator>
      <dc:date>2022-07-14T19:29:49Z</dc:date>
    </item>
    <item>
      <title>Re: Not able to see the existing delivery templates and campaigns for other "non-administration right" operator</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-classic-questions/not-able-to-see-the-existing-delivery-templates-and-campaigns/m-p/461191#M15714</link>
      <description>&lt;P&gt;Hello&amp;nbsp;&lt;LI-USER uid="17492094"&gt;&lt;/LI-USER&gt;&amp;nbsp;,&lt;/P&gt;&lt;P&gt;have you checked also if they can access nmsPlan nmsProgram nmsOperation? as all of these are / can be referenced inside the campaign template. Maybe also you can check sysfilters if are not added to schemas&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Marcel&lt;/P&gt;</description>
      <pubDate>Fri, 15 Jul 2022 17:59:26 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-classic-questions/not-able-to-see-the-existing-delivery-templates-and-campaigns/m-p/461191#M15714</guid>
      <dc:creator>Marcel_Szimonisz</dc:creator>
      <dc:date>2022-07-15T17:59:26Z</dc:date>
    </item>
    <item>
      <title>Re: Not able to see the existing delivery templates and campaigns for other "non-administration right" operator</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-classic-questions/not-able-to-see-the-existing-delivery-templates-and-campaigns/m-p/461253#M15715</link>
      <description>&lt;P&gt;Hi&amp;nbsp;&lt;LI-USER uid="6970553"&gt;&lt;/LI-USER&gt;&amp;nbsp;,&lt;/P&gt;&lt;P&gt;I added the read and write access to all the folders in the adobe campaign, and checked the operator is able to see the nms:plan, nms:program and nms:operations folders but the user is not able to see the existing campaigns/deliveries/workflows&amp;nbsp;&lt;img class="lia-deferred-image lia-image-emoji" src="https://experienceleaguecommunities.adobe.com/html/@437FA2E04D39878A29D0C13EE5098CB7/emoticons/1f914.png" alt=":thinking_face:" title=":thinking_face:" /&gt;&lt;/P&gt;&lt;P&gt;Thanks,&lt;/P&gt;&lt;P&gt;Poonam&lt;/P&gt;</description>
      <pubDate>Sun, 17 Jul 2022 16:27:52 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-classic-questions/not-able-to-see-the-existing-delivery-templates-and-campaigns/m-p/461253#M15715</guid>
      <dc:creator>PoonamBhardwaj</dc:creator>
      <dc:date>2022-07-17T16:27:52Z</dc:date>
    </item>
    <item>
      <title>Re: Not able to see the existing delivery templates and campaigns for other "non-administration right" operator</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-classic-questions/not-able-to-see-the-existing-delivery-templates-and-campaigns/m-p/461486#M15725</link>
      <description>&lt;P&gt;Hi All,&lt;/P&gt;&lt;P&gt;Just in case if this would be helpful for someone in future. In this case, the issue was "organizational entity" allocated to the new operator.&lt;/P&gt;&lt;P&gt;The new operator-we have created for this request- having all rights except admin rights, had a different organizational entity allocated and thus was not able to see the existing templates [created by other organizational operators] even with all the folder read/write access.&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="PoonamBhardwaj_0-1658203285343.png" style="width: 400px;"&gt;&lt;img src="https://experienceleaguecommunities.adobe.com/t5/image/serverpage/image-id/43212iDC67D5A5BC4D35D5/image-size/medium/is-moderation-mode/true?v=v2&amp;amp;px=400" role="button" title="PoonamBhardwaj_0-1658203285343.png" alt="PoonamBhardwaj_0-1658203285343.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;Thanks!&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 19 Jul 2022 04:05:48 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-classic-questions/not-able-to-see-the-existing-delivery-templates-and-campaigns/m-p/461486#M15725</guid>
      <dc:creator>PoonamBhardwaj</dc:creator>
      <dc:date>2022-07-19T04:05:48Z</dc:date>
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