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When you remove a lead (delete it) from your entire database...does it delete it from the list of form submissions that it filled out as well?Shouldnt the list stay frozen?

When testing social buttons (with analytics) on a landing page, we found that for users to share successfully Marketo requires them to Authorize Marketo Social to access their accounts and post on their behalf, for Facebook, Twitter and LInkedin. Having to log in to any of the social sites is understandable, however, our social experts can attest that the number of shares will dramatically decrease if users have to authorize access to their account or public profile, as most users are weary of doing that.Is there a way around this authorization so social sharing is more seamless and less restricting, while still enabling us to track details and gather information about social sharing?

I've spent LOTS of hours cleaning up 282 lead sources to a defined list of 15 and monitor them daily. I block updates to the field, etc. However when I import a list that contains lead source values I want to import them only if the field is blank, not overwrite values that exist. (same for lead source detail)My workaround has been to import the list without the lead source/lead source detail values and then mass update the list with a choice for if the field is blank then change value to X. This works if all the leads on the list have the same possible lead source values on the import list. Does not work on an ad hoc basis.I feel like I'm missing out an an ovbious a-ha! here. Am I?#champfail

When we publish beautiful marketing emails to Sales Insight, the formatting doesn't look the same from inside SFDC. If I send myself a test of the email, it looks fine.Has anyone else encountered this and have your sales reps said anything? I don't want them to think that what they see in SFDC is how the emails will look when they're sent.

Jep,I found your session on SFDC Integration Best Practices usesful at the Summit.I was wondering if you would mind providing the specific items that you include in your smart list on page 18 of your presentation. It would be very helpful if we could just cut and paste the items into our own smart list.Specifically the lists like asdf, etc.Best, Thomas

I'm creating an email as a follow up to a trade show (Thanks for visiting our booth).  Within the body of the email, I want to pull the company name for each lead from the database.  For example:  ... how we can help ((insert company name)) improve results.  Do I use a token for this?  If so, is it the "lead. company Information" token that's listed in the drop down?

The stars represent a lead's score as it compare's to everyone else's. Flames, however, show that the lead score has increased "lots" lately.If our lead score threshold is, say, 10 - an increase in 5 points should be more urgent than if the threshold were 100.I think the Marketo calculations take this into account, but can anyone confirm?

Hey guys!We've stopped synching MKTO email actions "Sent/Received/Opened/Clicked" to SF, to cut down on the # of line items it adds to the "Activity History" section within SF (making that area pretty cluttered, and hard to sift through for pertinent notes, etc. that the Sales team posts there.). We're now just relying on Interesting Moments, and the "Email" tab of MKTO Sales Insight inside SF.That said, two questions:- Should the sales team want to remove previously logged items like this (email sent/delivered/opened, clicked) from their Activity History, is there a fast way to do that? (Beyond doing it one at a time... I see the "Del" next to each item, but, across multiple lines and thousands of records, that wouldn't work.)- Feeling precautious... if they DO delete one of these activity history items, will it somehow, in ANY way, impact the Marketo Activity Log for that person - deleting it there as well? Obviously we wouldn't want them to in

We're using Marketo Programs - GTW to manage our webinars. There are some cases that leads registered to webinar after the webinar occurs (usually in the same day, just before we have the chance to switch the pages).Is there a way to "Route" those leads to the next scheduled webinar? I can do this manually, just wondering if there's an automatic wayThanks!Itay

New user question...what does being a platinum user do for you?Thanks,

Hey guys, Is there any way to remove alll tracking from an email? Sometimes, we must send emails to a specific person so that they can forward the email to an entire distribution list that we don't have access to. When we do this, the person's lead score goes through the roof and triggers every Lead Score alert you can imagine! Additionally, we would like to send non-tracked internal emails to groups in our marketing and sales staff. Currently, we duplicate the email and set up a seperate campaign to ensure that none of the numbers are duplicated, but it seems like it would be less of a waste if we could just send a non-tracked email! Any ideas? Thank you! Jared

Basically what we are looking to do is have a portion of an email state the day of the week that is two days after the day the email is sent (not including weekends). So if the email is sent on a Tuesday, a sentence would say "Can I give you a call on Thursday?"Two possible ideas I had would be to make a custom token that would include today's day of the week + two days, or segment an email with the static text changed and then in the flow include a way saying, if today is Tuesday, send the version mentioning Thursday.Unfortunatley I couldn't find the right tokens or flow items to make either of these ideas work. Does anyone know how I could get them working or have a better solution? Thanks!

So upon reviewing one of our programs that uses a particular channel, I realized that there's 2 status that are missing that prevents the leads from progressing and it's related to their interaction with our telemarketers.  Since the email campaigns already started, and the telemarketers have already contacted some of the leads, is it too late to add these 2 missing status to the existing channel?  If I can change it, will it only affect future campaigns within the program that uses that same channel?

In the session "10 Ways to Optimize Marketo Performance," someone mentioned they purged anonymous leads who hadn't converted. We have more anonymous leads at this point than not (~500K), so I am hoping running a program like this may help increase performance.I am curious how this can be done without losing any important information and what people have done in the past to get rid of some of their older, anonymous leads.

We have mutliple programs that look at different trigger values.  These define a business criteria as a new lead to our salesforce.  Currently Marketo Lead to Sfdc syncs to the exisiting lead and overwrites the existing lead.How can we add a flow step to create a 'new lead' in sfdc.  Meaning we want the duplication of leads created.Please help!!

I'd like to stay current on lead changes, so I've set up an app to call getMultipleLeads on an hourly basis, with a last modified threshold of an hour.  Or half an hour.  Or even ten minutes - it still usually takes over an hour to get any results.  If I pull as little as the last three minutes' updates, this may complete in just five minutes.  Obviously at that rate I won't be able to keep current.We do have a fairly high volume of touches, as our data is synched with Salesforce on a near-real time basis.  Still, a report in the web GUI for all leads updated in the last hour returned "about 377" records (though it took several minutes to return the first page of results).  Surely 377 records shouldn't take minutes to process!What can I do to keep current on lead changes?  Is there a way to speed getMultipleLeads, or is there a better approach I should be using?To be clear, the span of time I'm measuring is literally the length of time for the getMultipleLeads method to retur

Is there a way to setup my smart list trigger so that the referrer is an email from a Marketo program? Noticed that is an open text field when I added the constraint not a pick list.

When creating a smart list, how do I add a constraint for Products (within an Opportunity)?I want to be able to filter on customers who own a certain product. I figure by looking at Closed Won oppy's that include the product line item, I should be able to do this..Eric

I know you can tell a wait step to wait until specific DAY periods like monday-friday but are you able to also restrict the wait by TIME? I want to avoid nurtured leads from getting emails inadvertently at midnight or worst based on when they were put in by sales. 

I want to create a form that captures questions we ask partners.  I want this info to sync to a custom object in Salesforce and I want to be able to set up alerts when one is filled in.Is this possible?

Can I still register for the Summit in San Francisco?  The website say that registrations are closed.

Hello!  When you embed a YouTube video, the code gives you an option to remove related videos from the end of the video; however, when I enter the link into the social video player, I get an error.  The related videos then continue to pop up at the end.  Is there a way to remove them?Thanks!

Hi,I have been using redirect rules for a while and up until now it's working fine.Here I have special cases where url are quite longhttp://info.talend.com/fr_sustainable_mdm.html?id=webinar_fr_sustainable_mdmand it does work. Is it because there is a "?id=" ?ThanksCécile @ Talend

I am setting up a new smart campaign and would like verification that I have it setup correctly.Some background: If our users haven't loaded data within 24 hours of signing up, we want to put those users into a smartlist to autodrip our "Any Questions?" email.The field we are tying this smart campaign to is called APP_assets_quantity. If that field is blank within 24 hours of signing up, we want to send them this email. Or, if that field is "0" after 24 hours, we want to send them this email.Here is how I have the smart campaign setup:Smart List:APP_assets_quantity: is emptyAPP_assets_quantity: is 0Flow: Wait: 24 hoursSend Email: Loading Asset Data.Email BlastI could not add a choice to the field in the Smart List. Therefore, I don't know if I have it setup correctly so that the email is sent to people with a blank value in the APP_assets_quantity field or to people who have a "0" value in the APP_assets_quantity field. We want this email sent to users wit

We would like our Smart Campaign to be triggered at certain time intervals after signup. I would like to know if I have my Smart Campaign setup correctly. Some background: When a new signup loads data within 24 hours after signing up, we would like to be alerted. We would like to be alerted at different time intervals: 3 hours after signing up, 8 hours after signing up, and 16 hours after signing up. We would like to be alerted via an email notification and a task in SFDC. This campaign is triggered by the value change for the field: App_assets_quantity. We want the smart campaign to look at this field's value 3 hours, 8 hours and 16 hours after signing up, and if it is greater than 0, we want our sales team to be notified via an email notification and a task in SFDC.Here is how I have the campaign setup:Smart List:APP_assets_quantity: greater than 0Flow:Wait: 3 hoursSend Email: If App_assets_quantity is greater than 0        Email: LoadAssetData Send to: sales@risk.io        Default C