Solved

Hi community, I'm just diving into Marketo and am setting up the folder structures within it. I set it up this way because in the reporting I want to group by campaigns, then emails as such:And show up like this in the report:  Recruiting. Century 21 2015.02-02 Not EarningAre there any drawbacks to having nested program folders like this? Also, with the smart list you're not able to see the graphs and pie charts of the results like how you are in an email program. Is there a way to do this with the results of the smart list or within the reporting tab?What are best practices? Is it better to just clone an email program for each batch sent instead of creating individual smart lists to send to target group? Will having my folder structure like this hinder reporting in the future? Also, in the reporting tab, is there a way to roll up or group different campaigns?

At the bottom of the Leads tab is a Facebook icon and its hover text is 'Push to Facebook'.  When I click the Facebook button, a 'You must add Facebook in Admin > Launchpoint' is displayed.  I've searched for this in the Community, but can't find any help articles about it.  Does anyone know what this does?

I'm interested in learning more about Marketo's learning passport, can someone share their experiences?Thanks!

Hey all, Wonder if anyone has had success retrieving lead owner information using a getLead call. http://developers.marketo.com/documentation/soap/getlead/The response we get includes a subset of standard fields and all our custom fields but nothing about the lead owner. I could get around this by creating a custom field that references the lead owner fields but that would be an ugly work-around and either way would be good to understand why this is not possible if so. Thanks!

I can't send the emails in an engagement stream in August.  Is there a way to pause it in the future or set this?  I don't want the emails to go out on August 25th.  

We're getting ready to structure a lead nurture program, but I'm trying to understand what the difference and the upsides/downsides of a drip campaign vs a regular email newsletter. I suppose you could have both but that would be too much content for me to manage now. So here's what I'm seeing. What would you add, counter?We were thinking of creating drip campaigns that: consisted of evergreen content so we could start everyone at the beginning of a series of contenthad an ending, e.g. drip ends depending on leads engagement with the dripwould not require explicit opt-in, only implicit based on something you downloaded related to the drip But then my colleagues asked if we could have several different newsletters instead, by topical area: this content wouldn't be evergreen, so if you entered it now you wouldnt get any content that was already sent would never have an ending because if you subscribed to that newsletter, it meant you wanted all that contentprobably still would not requi

We've got a book launch coming up. Anyone who buys the book can join an exclusive webinar if they email us a receipt of the book. What is the best way to auto-enroll those who do? We use ReadyTalk. Two ways I can think of:1 - I check my email every night, and manually enter their email address into a Marketo form, that triggers an auto confirmation. Downside, no immediate confirmation and requires me to manually do this!2 - I set up an auto-response canned response and give them the link to register themselves. Person has to take another action to actually get into it.Other options? Which of the above do you think is better?

Hey guys, Quick questions! I setup a email A/B test but I forgot to add a list to the smart list (oops) So the campaign was set to launch this morning, when I went into it to see how it was doing there were no emails sent... hmmmm Yup I approved everything before adding anyone to the list. But NOW it won’t let me unapproved anything because everything is in use. It won’t even let me delete the program! Any thoughts? It looks like I’m locked out from doing anything with the program. I'm not even sure how to get in there, pause it, add the people and re-schedule it for a later time today.  Am I missing somethign simple here?

I believe the answer is yes, but I want to confirm that Marketo has such a thing as "smart unsubscribe", mentioned in the 4th comment of below post.https://community.marketo.com/MarketoDiscussionDetail?id=90650000000Ce31AAC If true, then would there be a reason to ever keep unsubscribed leads (i.e., non-customers) in the Marketo database?

how do I create a token for a marketo form field?I know how to create a token within a program, but I don't know how to associate the token with the field.One of my fields is "Comments" and I want to create a task to add the comments into salesforce (I already know how to create a task)Thanks 

does salesforce sync to marketo or vice versa?or is it a one-way thing?

Can you send an e-mail through salesforce using Marketo (like ActOn can)?

I'm trying to create a report to show me how many people are in certain "statuses" of a nurturing program. It currently says "No Measure Field". (See screenshot)Any ideas why?

It's been a while since the last update and wanted to know if there is anything in the pipeline for this year.Cheers,Carlyn

Let's say that i have a wonderful responsive template with a picture in the footer with the necessary textual information, but I need that text info to be visible in the text-only emails. can i create a footer for JUST the text only emails? and it need not actually be a footer i suppose, just a string of text that only appears in the text only version?i'd like to template this if at all possible and not have to simply add it every time.

Hi All,It would be great help if I can get any tips:As treadeshows that will be held on several diffrent places, I'm not sure which way is better.   1) To create a tradeshow program for each        eg.  TS - 20150217 - AAA - venue_a (program)              TS - 20150219 - AAA - venue_b (program)               TS - 20150221 - AAA - venue_c (program)   2) To create only one tradeshow program and place a folder for each        eg.  TS - 20150217 - AAA (program)                     venue_a (folder)                      venue_b (folder)                      venue_c (folder) Considering deataild reports, (1) would be better but there would be toomany programs to manage......Plus, considering use of Marketing Calendar, (1) is better since each tradeshow is held on diffrent dates.Somebody tells me the best practice!!!!Tad   

Hi,we currently use Marketo synced with SFDC. At the moment the country field on leads and contacts are text fields.We'd like to turn on the SFDC country and state picklists.Besides cleaning the current data are there any other challenges people have run into?I'm assuming the standard country fields in Marketo match the ones in SFDC?Any help much appreciated.ThanksChris.

I try to perform the GET request to the Identity URL for the access token, but I get an UnknownHostException from Java. I followed the setup of the Custom Service to the letter. What could I have missed?

Is there a way to build a smart list based on Opportunity Name?  I don't see it as a constraint in Has Opportunity.

Hello Everyone!We are having issues with a comments field on our web forms.  Here is the scenario that explains our issue: Lead A fills out our form that has our Optional Comments field. He adds these example comments "Hello I need help"Now in the system he has "Hello I need help" for that field valueAn alert is sent to the appropriate sales rep with the appropriate comments. Lead A fills out our form again that has our Option Comments field a few weeks later He adds no comments.In the system he still has "Hello I need help" for the Comments field valueAn alert is sent to the appropriate sales rep with the old Comments and the rep thinks these are the comments filled in on this second form fill out. The issue is with the form fill outs beyond the first form fill out with comments filled in.  In part two above we would want the comments field to be overwritting with a blank value appropriately indicating that that Lead filled in no comments.Any help/th

Two questions actually :)1) Should I use Marketo landing pages or embed forms on my website? Upside of using Marketo landing pages - it's easy to clone and re-use! Downside - what would happen if we ever stopped using Marketo? We'd have to transfer everything back over to our site? Yikes!2) For form embeds, do you use iFrames or Javascript? My agency is asking which I prefer and I don't know what the difference is. 

I'm working on building a web page activity report in Marketo to provide my sales team with a list of anonymous companies visiting our website for prospecting (on a weekly basis). In the report, I've chosen to "show anonymous visitors from ISPs" as well as, under smart list, "is anonymous = True". I've also set up date of activity for "last 7 days". When I look at the results, I'm noticing most of these names are the telecom companies providing the internet as opposed to the actual companies. Do you have any experience creating a similar kind of report? Is there a way to easily filter out these telecom companies?  Any help would be much appreciated. Thanks in advance, -Bruno.

I need to create a new Smart List where the Accounts have already purchased a specific product....I am not seeing that anywhere.

I received this message in the Activity Details for several people who soft bounced a recent email "554 5.4.5 [internal] Delivery not attempted (message expired)".Does anyone know what that means? Did I do something wrong? Does Marketo keep trying to send the email?This happened to a lot of people on this email, and I don't know how to explain this because I know I will get questions.Thanks!

Is it possible to automatically add "email sent" to Salesforce's activity log for each of the campaign members that received the email?