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Does anyone know if there a way too utilize coding to track which email client (mail, outlook, gmail, etc) a customer is opening their email on?

Can you create an “operational” list to send out to your company’s internal list that will ignore the send limits within Marketo?  This list is only for those who are internal within our organization and need to receive more emails than the communication limits allow.

Hello,I'm trying to create a Smartlist using filters from fields on the product object from Salesforce.  I've reached out to the support team, and understand that the product object cannot be pulled into Marketo as it does not have a direct relationship to the lead, contact, or account objects. As segmenting customers by the type of product they have is a critical targeting method, there must be some way to pull this data into Marketo.  If you're able to segment by product, can you please describe how you're doing so?  Any best practices, workarounds, etc. are extremely appreciated.Thanks in advance.Mike

Hi - I am trying to send an email campaign to a list where some customers have multiple websites with us, so customers will need to receive one email per website they have with us.  However, Marketo automatically dedupes by email address, which results in a customer only receiving one of several emails they need to receive.How do I get Marketo to NOT dedupe by email address?  Thanks in advance.

We have Sugar and Marketo integration and are wondering what will happen if we have a smart list in place for a campaign and we change the status of one of the leads in sugar (that are already in the smart list). Does Marketo pick up that the status has changed and the lead should no longer be included in the campaign? Please let me know.Thanks you!

I recently ran an AB whole email test between three emails. Once the test was complete I wanted to run a report to see which of our converted leads had received which of the test emails and I could only see that each record had been sent the "AB Whole Email" test (it did not provide the specific emails). This is a problem because regardless of how many people open/click the email I also wanted to see which test email performed the best when it came to conversions. Am I missing something or is there no way to see which records received which test emails after the test has deployed? I tried looking in the AB report and in the lead activity logs but no luck. Please advise - thanks!

When trying to access the community using Jive's mobile app - specifically on iOS - I received a "Version Not Allowed" error (This community does not allow access from this version of the app).  Given that mobile/tablet use is so common, will the community eventually be available via the mobile app?

Hi all, I am in the process of building a nurture stream and would like to create a rule that says "if the person has already downloaded this content, skip and go to the next". Is this type of logic even possible? How complex can I get with the rules?Thank you!Mandy

Hi AllI confuse about Marketo automatically archive behaviour.According to the doc Understand How Marketo Archives Inactive Anonymous Leads ,after 90 days Marketo will automatically archive.But I can see old activities past 90 days over. Why?Last week, activities between Dec. 20 to Jan. 16 were archived.I can still see older logs. eg. Dec 17I can't understand this archive policy.Using REST API is same result.Takehiro

What kind of solutions have you used for authenticating Webhook requests coming to your backend from Marketo? The documentation (http://developers.marketo.com/documentation/webhooks/) totally ignores the subject. This is a bit strange as the documentation describes how to get sensitive user data from an apparently exposed public API. Also, in the forums there are some requests related to using OAuth2 in Webhooks but apparently this feature has not been implemented.The only idea I can come up with is including a hard coded passphrase in the Webhook's GET or POST request parameters. I guess this is an acceptable solution if the passphrase is long enough and requests are sent over https.Any comments or ideas?Mikko

I used one of the Marketo mobile responsive email templates for a recent trigger campaign (anniversary email). I notice that when I view the emails on mobile the copy in the headline will often extend to a second line, with the word at the end of the top line broken up with a hyphen (see "Reliable" copy in bottom half of screen shot below). Would appreciate advice ensuring that the copy doesn't wrap like this. Thanks!!Geoff

What's the best way to programatically write the name of an email to a "Last Email Sent" field using tokens or something else?I'm trying to track the success point (last email) of a multi-touch email sequence where success is determined by an SFDC data value change. I have created a custom field for "Campaign Last Email Sent" with the intent to log the name of the last campaign email so I can create a list/report of people with Program Success and see what email was last sent. 

We have 2 salesforce orgs and marketo  is integrated with one of our salesforce org. Now we are planning to consolidate our salesforce orgs into one and considering moving the  salesforce org (to which marketo org is connected) to the other salesforce org.  1) Could you please let me know the challenges I may face, will this break the integration between salesforce and marketo. If yes if we migrate other salesforce org to salesforce org (which is in link to marketo)  what all are the challenges we may face relating to marketo.  Please let us know   

Hello Community Members,We are getting closer to launch of the new Marketo Marketing Nation Community! Here are a few important things you should know: Starting last Friday morning (May 8th) we have been migrating data to the new site, meaning any points you earn between then and launch will NOT migrate over. Remember, we are migrating your points but not your rewards, as we will have a brand new missions and rewards for you to earn!This Community will be read-only starting at 6am PT Tuesday, May 12th until we launch the new site. This means you can access all the content, but you cannot post or participate. As always, we thank you for your patience and stay tuned for any more updates about the new site here in the Community.-        Your Marketing Nation Team

Hey team,Has anyone heard from Mkto on an ETA on the Summit recordings?Thanks!

Is anyone in the Huntsville, AL area interested in forming in Marketo/Marketing Ops User Group? The closest existing one is in Atlanta (+4 hours away) Let me know if you're interested. Thanks!

Just wanted to say HI and see if there were active users in NYC that can get me info about a meetup?

Hi allI tried to call "Create Token", but returns error 701.My app is referencing api doc.http://developers.marketo.com/documentation/asset-api/create-token/My Request (same as Example)/asset/v1/folder/{id}/tokens.jsonMy Request Body (same as Example){  "name": "sample",  "value": "value",  "type": "text"}My Response{"success":false,"warnings":[],"errors":[{"message":"name cannot be null.","code":"701"},{"message":"type cannot be null.","code":"701"},{"message":"value cannot be null.","code":"701"}],"requestId":"9999999999"}I checked forder id is correct via "Get Folder by Id" api.

We have a campaign that sends out a free trial email and within the email is a link to download our software.  That link has a .exe file extension.  Anytime we use tracking links (Not just Marketo, but other email programs), anyone using Internet Explorer has the .exe stripped off of the download.  It works fine in Chrome or Firefox.  For now, we've had to disable tracking on that link, but it's an important piece of information that we would like to be tracking.  Does anyone know how we could utilize the tracking links with our exe file and not have the extension stripped off?

We are in the process of embedding forms on our new company website, but want to confirm that by doing so, we will "...lack tracking via Marketo landing page reports; ie. Form fill-out numbers, or landing page conversion rates (can be tracked using other tools outside of Marketo)".Anyone know?

Hello,I am looking to learn the best way to dive into Marketo to really learn the ins and outs. I had previously been using HubSpot for the past three years. Any help is appreciated!Thanks,Chris S.

Hello,We have a DM campaign going out next week - for it, we created PURLs linking to a landing page with a form. A week ago, upon form submisssion, the page would correctly link to a 'Thank You' page that included (via tokens) the lead's first name and a unique promotional link (for an egift card). The unique promo links are set up as tokens and have been assigned to all campaign members. Yesterday, after we decided to remove the 'Email Address' field (we have email addresses for almost all of the members of our campaign and worry that including 'Email' as a field might deter survey submission) from the form the connection/sync between the first landing page's form (which we thought was tied directly to the PURLs previously created) and the 'Thank You' landing page no longer works. Both the 'First Name' and the 'Unique Promo Code' tokens on the 'Thank You' page now just go with the "default"/non-personalized values - which for this campaign definitely won't work. What's more

Hello, I'm new to Markto and lead scoring and will primarly be using Marketo for email marketing.  Are lead scoring campaigns global affecting ALL email campaigns, or does each individual email campaign need to have it's own unique lead scoring campaign associated with it?

HiIm working on a project that requires us to sent two data values to a 3rd part software company.Case: We have a 'my page' for each user, if they uncheck a specific boolean, this value needs to be sent via SOAP or REST to a 3rd party so they can use the data.Is this possible? 

I am working in a client Marketo instance where there was a lot of turnover in the past and things weren't set up optimally. The default program statuses for the Email Send Program have been changed but don't seem to have been made use of. I'm trying to remember what the default settings are. I checked another instance and the settings were Member and Engaged - but neither was flagged as "Success." Is that the default? Or does Engaged = Success by default? If so, am I correct in interpresting "Engaged" to mean Opened or Clicked? With our "regular" Email Blast programs, Opened doesn't count as Success. Thanks in advance for any insight!