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    <title>topic Re: Leap User Group Follow-up (July 1, 2020) - Marketing Workflows &amp; Approvals in Workfront Questions</title>
    <link>https://experienceleaguecommunities.adobe.com/t5/workfront-questions/leap-user-group-follow-up-july-1-2020-marketing-workflows/m-p/489088#M21594</link>
    <description>&lt;P&gt;Thanks! That's basically what I've been doing also. &lt;/P&gt;&lt;P&gt; &lt;/P&gt;&lt;P&gt;I think the issue is my creatives aren't always forthcoming when they are completing tasks ahead of the planned hours so we can revise our templates accordingly but they will always tell me when they don't have enough time &lt;img class="lia-deferred-image lia-image-emoji" src="https://experienceleaguecommunities.adobe.com/html/@05C0D9C61C55A19E315F9F671AC49C5A/emoticons/1f609.png" alt=":winking_face:" title=":winking_face:" /&gt; &lt;/P&gt;&lt;P&gt; &lt;/P&gt;&lt;P&gt;Appreciate the feedback&lt;/P&gt;</description>
    <pubDate>Wed, 01 Jul 2020 19:17:42 GMT</pubDate>
    <dc:creator>ayae9457428</dc:creator>
    <dc:date>2020-07-01T19:17:42Z</dc:date>
    <item>
      <title>Leap User Group Follow-up (July 1, 2020) - Marketing Workflows &amp; Approvals</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/workfront-questions/leap-user-group-follow-up-july-1-2020-marketing-workflows/m-p/489071#M21577</link>
      <description>&lt;P&gt;The purpose of this thread is to continue the conversation from the “Special Edition” Leap Virtual User Group on Marketing Workflows &amp;amp; Approvals on July 1, 2020. &lt;/P&gt;&lt;P&gt; &lt;/P&gt;&lt;P&gt;Many thanks to everyone who came to our virtual meetup! Special thanks to @Catherine Hayes‚ from The Channel Company for sharing how they transitioned to using Workfront in a new way: work management as a service. &lt;/P&gt;&lt;P&gt; &lt;/P&gt;&lt;P&gt;As promised, attached is a PDF of the presentation, and you can &lt;A href="https://workfront-video.wistia.com/medias/pnbyz1m8s9" alt="https://workfront-video.wistia.com/medias/pnbyz1m8s9" target="_blank"&gt;watch the recording here&lt;/A&gt;.&lt;/P&gt;&lt;P&gt; &lt;/P&gt;&lt;P&gt;Do you have any outstanding questions? Anything you didn’t get a chance to ask or that wasn’t discussed? Or have a resource you want to share as a follow-up? Leave a comment below. (Pro Tip: “Like” this thread to be notified as people reply.)&lt;/P&gt;&lt;P&gt; &lt;/P&gt;&lt;P&gt;You can find the schedule for all upcoming User Groups on the Events page on Workfront One (&lt;A href="http://one.workfront.com/events" alt="http://one.workfront.com/events" target="_blank"&gt;one.workfront.com/events&lt;/A&gt;). Be sure to also join the @Marketing‚ group to follow conversations on this topic in the future. &lt;/P&gt;&lt;P&gt; &lt;/P&gt;&lt;P&gt;Thanks again. If you have any feedback (good or bad), please don’t hesitate to reach out. You can leave a comment below, direct message me here on Workfront One, or send an email to usergroups@workfront.com.&lt;/P&gt;</description>
      <pubDate>Wed, 01 Jul 2020 15:37:59 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/workfront-questions/leap-user-group-follow-up-july-1-2020-marketing-workflows/m-p/489071#M21577</guid>
      <dc:creator>KristinFarwell</dc:creator>
      <dc:date>2020-07-01T15:37:59Z</dc:date>
    </item>
    <item>
      <title>Re: Leap User Group Follow-up (July 1, 2020) - Marketing Workflows &amp; Approvals</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/workfront-questions/leap-user-group-follow-up-july-1-2020-marketing-workflows/m-p/489072#M21578</link>
      <description>&lt;P&gt;Hi - for the "time of day" field that was mentioned. I just put a calculated field (Number NOT Text) and the calculation is HOUR(Entry Date)&lt;/P&gt;&lt;P&gt; &lt;/P&gt;&lt;P&gt;&lt;img class="lia-deferred-image lia-image-emoji" src="https://experienceleaguecommunities.adobe.com/html/@31B4D6D7B3510763F3CBB2AAB7997408/emoticons/1f642.png" alt=":slightly_smiling_face:" title=":slightly_smiling_face:" /&gt; &lt;/P&gt;&lt;P&gt; &lt;/P&gt;</description>
      <pubDate>Wed, 01 Jul 2020 15:56:44 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/workfront-questions/leap-user-group-follow-up-july-1-2020-marketing-workflows/m-p/489072#M21578</guid>
      <dc:creator>AnthonyIm</dc:creator>
      <dc:date>2020-07-01T15:56:44Z</dc:date>
    </item>
    <item>
      <title>Re: Leap User Group Follow-up (July 1, 2020) - Marketing Workflows &amp; Approvals</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/workfront-questions/leap-user-group-follow-up-july-1-2020-marketing-workflows/m-p/489073#M21579</link>
      <description>&lt;P&gt;There were a few questions about reporting on approval stages in my group.  I'm happy to share the approach and text mode we used.  Please reach out if you want to connect on this.&lt;/P&gt;</description>
      <pubDate>Wed, 01 Jul 2020 15:59:04 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/workfront-questions/leap-user-group-follow-up-july-1-2020-marketing-workflows/m-p/489073#M21579</guid>
      <dc:creator>catherineh70969</dc:creator>
      <dc:date>2020-07-01T15:59:04Z</dc:date>
    </item>
    <item>
      <title>Re: Leap User Group Follow-up (July 1, 2020) - Marketing Workflows &amp; Approvals</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/workfront-questions/leap-user-group-follow-up-july-1-2020-marketing-workflows/m-p/489074#M21580</link>
      <description>&lt;P&gt;Thank you all for the chat today!&lt;/P&gt;&lt;P&gt; &lt;/P&gt;&lt;P&gt;I am curious whether there is a way to "Approve" or "Reject" an incoming Request/Issue. As a Traffic Manager, I often receive requests that don't include all details, specs, etc. and would like to be able to "Reject" the request and notify the requester that more information is required.&lt;/P&gt;&lt;P&gt; &lt;/P&gt;&lt;P&gt;Does anyone have something similar set up? I appreciate any support.&lt;/P&gt;</description>
      <pubDate>Wed, 01 Jul 2020 16:00:57 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/workfront-questions/leap-user-group-follow-up-july-1-2020-marketing-workflows/m-p/489074#M21580</guid>
      <dc:creator>MonikaBa1</dc:creator>
      <dc:date>2020-07-01T16:00:57Z</dc:date>
    </item>
    <item>
      <title>Re: Leap User Group Follow-up (July 1, 2020) - Marketing Workflows &amp; Approvals</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/workfront-questions/leap-user-group-follow-up-july-1-2020-marketing-workflows/m-p/489075#M21581</link>
      <description>&lt;P&gt;@Laura Weller‚ I saw your question on a guide for Kanban, there are a number of pages on Workfront One, but this is a good place to start&lt;/P&gt;&lt;P&gt;&lt;A href="https://one.workfront.com/s/article/Kanban-in-an-Agile-team-880832770?language=en_US" alt="https://one.workfront.com/s/article/Kanban-in-an-Agile-team-880832770?language=en_US" target="_blank"&gt;https://one.workfront.com/s/article/Kanban-in-an-Agile-team-880832770?language=en_US&lt;/A&gt;&lt;/P&gt;</description>
      <pubDate>Wed, 01 Jul 2020 16:01:54 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/workfront-questions/leap-user-group-follow-up-july-1-2020-marketing-workflows/m-p/489075#M21581</guid>
      <dc:creator>Heather_Kulbacki</dc:creator>
      <dc:date>2020-07-01T16:01:54Z</dc:date>
    </item>
    <item>
      <title>Re: Leap User Group Follow-up (July 1, 2020) - Marketing Workflows &amp; Approvals</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/workfront-questions/leap-user-group-follow-up-july-1-2020-marketing-workflows/m-p/489076#M21582</link>
      <description>&lt;P&gt;Hi Monika,&lt;/P&gt;&lt;P&gt; &lt;/P&gt;&lt;P&gt;You can apply an approval workflow to all incoming requests in the request queue and/or routing settings.&lt;/P&gt;</description>
      <pubDate>Wed, 01 Jul 2020 16:05:14 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/workfront-questions/leap-user-group-follow-up-july-1-2020-marketing-workflows/m-p/489076#M21582</guid>
      <dc:creator>MarkWi</dc:creator>
      <dc:date>2020-07-01T16:05:14Z</dc:date>
    </item>
    <item>
      <title>Re: Leap User Group Follow-up (July 1, 2020) - Marketing Workflows &amp; Approvals</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/workfront-questions/leap-user-group-follow-up-july-1-2020-marketing-workflows/m-p/489077#M21583</link>
      <description>&lt;P&gt;The question from Nina which we didn't get to answer after Catherine's presentation was: Can you leverage the queue routing rules vistex a API?&lt;/P&gt;</description>
      <pubDate>Wed, 01 Jul 2020 16:06:29 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/workfront-questions/leap-user-group-follow-up-july-1-2020-marketing-workflows/m-p/489077#M21583</guid>
      <dc:creator>BretFr</dc:creator>
      <dc:date>2020-07-01T16:06:29Z</dc:date>
    </item>
    <item>
      <title>Re: Leap User Group Follow-up (July 1, 2020) - Marketing Workflows &amp; Approvals</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/workfront-questions/leap-user-group-follow-up-july-1-2020-marketing-workflows/m-p/489078#M21584</link>
      <description>&lt;P&gt;Great session content Catherine! Lots of good discussion in the breakout rooms. Looking forward to connecting and seeing the continued dialogue here. &lt;/P&gt;</description>
      <pubDate>Wed, 01 Jul 2020 16:32:06 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/workfront-questions/leap-user-group-follow-up-july-1-2020-marketing-workflows/m-p/489078#M21584</guid>
      <dc:creator>MatthewBr2</dc:creator>
      <dc:date>2020-07-01T16:32:06Z</dc:date>
    </item>
    <item>
      <title>Re: Leap User Group Follow-up (July 1, 2020) - Marketing Workflows &amp; Approvals</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/workfront-questions/leap-user-group-follow-up-july-1-2020-marketing-workflows/m-p/489079#M21585</link>
      <description>&lt;P&gt;Hi @Monika Barnett‚ agreeing with @Mark Wilson‚ here. We set up five queue topics/routing rules and attached an approval process to each. This enables the appropriate stakeholder to approve or reject proposals as needed. &lt;/P&gt;&lt;P&gt;(see screen grab)&lt;/P&gt;&lt;P&gt; &lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper" image-alt="0690z000008ZYGJAA4.png"&gt;&lt;img src="https://experienceleaguecommunities.adobe.com/t5/image/serverpage/image-id/45801iB164263F9679A143/image-size/large?v=v2&amp;amp;px=999" role="button" title="0690z000008ZYGJAA4.png" alt="0690z000008ZYGJAA4.png" /&gt;&lt;/span&gt;&lt;/P&gt;</description>
      <pubDate>Wed, 01 Jul 2020 16:41:43 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/workfront-questions/leap-user-group-follow-up-july-1-2020-marketing-workflows/m-p/489079#M21585</guid>
      <dc:creator>catherineh70969</dc:creator>
      <dc:date>2020-07-01T16:41:43Z</dc:date>
    </item>
    <item>
      <title>Re: Leap User Group Follow-up (July 1, 2020) - Marketing Workflows &amp; Approvals</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/workfront-questions/leap-user-group-follow-up-july-1-2020-marketing-workflows/m-p/489080#M21586</link>
      <description>&lt;P&gt;Are you able to activate a routing rule based on the user logged in and the routing rule be that persons manager?&lt;/P&gt;&lt;P&gt; &lt;/P&gt;&lt;P&gt;I get so many horrible briefs from our marketing managers and have complained to that team leader so we agreed that now every time I get a request from one of her marketing managers, I'm manually reassigning the request to the team leader to review and make sure the brief meets requirements then she manually assigns it back to me to convert and assign to a creative.&lt;/P&gt;&lt;P&gt; &lt;/P&gt;&lt;P&gt;Would love a routing rule to include a user wildcard that would trigger the appropriate routing rule ... shooting for the stars or possible? &lt;img class="lia-deferred-image lia-image-emoji" src="https://experienceleaguecommunities.adobe.com/html/@31B4D6D7B3510763F3CBB2AAB7997408/emoticons/1f642.png" alt=":slightly_smiling_face:" title=":slightly_smiling_face:" /&gt;&lt;/P&gt;</description>
      <pubDate>Wed, 01 Jul 2020 17:01:21 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/workfront-questions/leap-user-group-follow-up-july-1-2020-marketing-workflows/m-p/489080#M21586</guid>
      <dc:creator>ayae9457428</dc:creator>
      <dc:date>2020-07-01T17:01:21Z</dc:date>
    </item>
    <item>
      <title>Re: Leap User Group Follow-up (July 1, 2020) - Marketing Workflows &amp; Approvals</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/workfront-questions/leap-user-group-follow-up-july-1-2020-marketing-workflows/m-p/489081#M21587</link>
      <description>&lt;P&gt;I would love some best practices on reporting and resource management when your creative team is &lt;B&gt;not&lt;/B&gt; required to track their time ... &lt;/P&gt;&lt;P&gt; &lt;/P&gt;&lt;P&gt;I can only do so much with planned hours/duration but my creatives just about threatened to resign (lol) if we made them track their time because that was "the beauty of going in-house". &lt;/P&gt;&lt;P&gt; &lt;/P&gt;&lt;P&gt;How are admins/project managers gaining visibility and working around not time tracking for insight into their team's bandwidth?&lt;/P&gt;</description>
      <pubDate>Wed, 01 Jul 2020 17:04:31 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/workfront-questions/leap-user-group-follow-up-july-1-2020-marketing-workflows/m-p/489081#M21587</guid>
      <dc:creator>ayae9457428</dc:creator>
      <dc:date>2020-07-01T17:04:31Z</dc:date>
    </item>
    <item>
      <title>Re: Leap User Group Follow-up (July 1, 2020) - Marketing Workflows &amp; Approvals</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/workfront-questions/leap-user-group-follow-up-july-1-2020-marketing-workflows/m-p/489082#M21588</link>
      <description>&lt;P&gt;I love the idea of automating the routing rule based the person's manager, but I'm not certain that if that is possible currently.&lt;/P&gt;&lt;P&gt; &lt;/P&gt;&lt;P&gt;We use an issue-based custom status to trigger an approval process for content-based stakeholders.  I wonder if this would fit your use case as well @Aya Elsoukkary‚ ? &lt;/P&gt;</description>
      <pubDate>Wed, 01 Jul 2020 17:10:25 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/workfront-questions/leap-user-group-follow-up-july-1-2020-marketing-workflows/m-p/489082#M21588</guid>
      <dc:creator>catherineh70969</dc:creator>
      <dc:date>2020-07-01T17:10:25Z</dc:date>
    </item>
    <item>
      <title>Re: Leap User Group Follow-up (July 1, 2020) - Marketing Workflows &amp; Approvals</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/workfront-questions/leap-user-group-follow-up-july-1-2020-marketing-workflows/m-p/489083#M21589</link>
      <description>&lt;P&gt;Yea, I dont think it exists either. I would have jumped on that immediately otherwise. &lt;/P&gt;&lt;P&gt; &lt;/P&gt;&lt;P&gt;I like your idea, I'll give that a shot! Thanks&lt;/P&gt;</description>
      <pubDate>Wed, 01 Jul 2020 17:15:55 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/workfront-questions/leap-user-group-follow-up-july-1-2020-marketing-workflows/m-p/489083#M21589</guid>
      <dc:creator>ayae9457428</dc:creator>
      <dc:date>2020-07-01T17:15:55Z</dc:date>
    </item>
    <item>
      <title>Re: Leap User Group Follow-up (July 1, 2020) - Marketing Workflows &amp; Approvals</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/workfront-questions/leap-user-group-follow-up-july-1-2020-marketing-workflows/m-p/489084#M21590</link>
      <description>&lt;P&gt;I think it was Gary that asked about ranking on tasks.&lt;/P&gt;&lt;P&gt; &lt;/P&gt;&lt;P&gt;As I mentioned in our breakout group, we've created a "scorecard" using a custom form and values on each field, then a calculated field to combine those values as a score or ranking, so we can prioritize incoming requests before they become a project.&lt;/P&gt;&lt;P&gt;When we convert the issue to a project, we also have those same fields on a project form, so we can bring that score over to the project.&lt;/P&gt;&lt;P&gt; &lt;/P&gt;&lt;P&gt;Then for the tasks within each project... if you're using the New Experience, you can set up the layout template for your creative team to show various custom fields on each task on Home. So we've pulled that project score onto the Home task view. They do have to click on each task to see that score, but it allows them to see the project's ranking from each task.&lt;/P&gt;</description>
      <pubDate>Wed, 01 Jul 2020 17:19:44 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/workfront-questions/leap-user-group-follow-up-july-1-2020-marketing-workflows/m-p/489084#M21590</guid>
      <dc:creator>Heather_Kulbacki</dc:creator>
      <dc:date>2020-07-01T17:19:44Z</dc:date>
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    <item>
      <title>Re: Leap User Group Follow-up (July 1, 2020) - Marketing Workflows &amp; Approvals</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/workfront-questions/leap-user-group-follow-up-july-1-2020-marketing-workflows/m-p/489085#M21591</link>
      <description>&lt;P&gt;Hi all - as promised, here is a link to the recording of today’s session: &lt;/P&gt;&lt;P&gt; &lt;/P&gt;&lt;P&gt;&lt;A href="https://workfront.zoom.us/rec/share/ztJ3AYvi1FJIY4XWq2D7BbQYRKjueaa81nQZ8_EJyUb6I-GJkFy9KC8EYIZ3xdax?startTime=1593614476000 " alt="https://workfront.zoom.us/rec/share/ztJ3AYvi1FJIY4XWq2D7BbQYRKjueaa81nQZ8_EJyUb6I-GJkFy9KC8EYIZ3xdax?startTime=1593614476000 " target="_blank"&gt;&lt;B&gt;PLAYBACK: Leap User Group: Marketing Workflows &amp;amp; Approvals - July 1, 2020&lt;/B&gt;&lt;/A&gt; (25 minutes) &lt;/P&gt;</description>
      <pubDate>Wed, 01 Jul 2020 17:55:38 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/workfront-questions/leap-user-group-follow-up-july-1-2020-marketing-workflows/m-p/489085#M21591</guid>
      <dc:creator>KristinFarwell</dc:creator>
      <dc:date>2020-07-01T17:55:38Z</dc:date>
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    <item>
      <title>Re: Leap User Group Follow-up (July 1, 2020) - Marketing Workflows &amp; Approvals</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/workfront-questions/leap-user-group-follow-up-july-1-2020-marketing-workflows/m-p/489086#M21592</link>
      <description>&lt;P&gt;Hi Aya!&lt;/P&gt;&lt;P&gt; &lt;/P&gt;&lt;P&gt;None of our users log hours/time in WF. For designers, I met with them to ask how long it takes to design certain types of assets. Their feedback was valuable as I built templates with design tasks that had the proper amount of days assigned to them. &lt;/P&gt;&lt;P&gt; &lt;/P&gt;&lt;P&gt;For design projects, I look at the designers' schedules in the calendar function so I can see their current/upcoming bandwidth. I reference this when assigning them to projects and adjust the template as necessary in case additional (or less) days are necessary.&lt;/P&gt;&lt;P&gt; &lt;/P&gt;&lt;P&gt;I hope this helps!&lt;/P&gt;</description>
      <pubDate>Wed, 01 Jul 2020 18:59:28 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/workfront-questions/leap-user-group-follow-up-july-1-2020-marketing-workflows/m-p/489086#M21592</guid>
      <dc:creator>YvetteJa</dc:creator>
      <dc:date>2020-07-01T18:59:28Z</dc:date>
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      <title>Re: Leap User Group Follow-up (July 1, 2020) - Marketing Workflows &amp; Approvals</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/workfront-questions/leap-user-group-follow-up-july-1-2020-marketing-workflows/m-p/489087#M21593</link>
      <description>&lt;P&gt;Hi @Aya Elsoukkary‚ the department where the creative team does not log hours takes a similar approach to what @Yvette Jaskiewicz‚ mentioned.  We assign planned hours and duration in the template.  These values are based on feedback from writers, editors, designers, QA.  This is used to provide ballpark visibility in reporting and can help guide resourcing decisions.  (We also bump planned duration against actual duration for a reality check when evaluating our templates for revision)&lt;/P&gt;</description>
      <pubDate>Wed, 01 Jul 2020 19:06:31 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/workfront-questions/leap-user-group-follow-up-july-1-2020-marketing-workflows/m-p/489087#M21593</guid>
      <dc:creator>catherineh70969</dc:creator>
      <dc:date>2020-07-01T19:06:31Z</dc:date>
    </item>
    <item>
      <title>Re: Leap User Group Follow-up (July 1, 2020) - Marketing Workflows &amp; Approvals</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/workfront-questions/leap-user-group-follow-up-july-1-2020-marketing-workflows/m-p/489088#M21594</link>
      <description>&lt;P&gt;Thanks! That's basically what I've been doing also. &lt;/P&gt;&lt;P&gt; &lt;/P&gt;&lt;P&gt;I think the issue is my creatives aren't always forthcoming when they are completing tasks ahead of the planned hours so we can revise our templates accordingly but they will always tell me when they don't have enough time &lt;img class="lia-deferred-image lia-image-emoji" src="https://experienceleaguecommunities.adobe.com/html/@05C0D9C61C55A19E315F9F671AC49C5A/emoticons/1f609.png" alt=":winking_face:" title=":winking_face:" /&gt; &lt;/P&gt;&lt;P&gt; &lt;/P&gt;&lt;P&gt;Appreciate the feedback&lt;/P&gt;</description>
      <pubDate>Wed, 01 Jul 2020 19:17:42 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/workfront-questions/leap-user-group-follow-up-july-1-2020-marketing-workflows/m-p/489088#M21594</guid>
      <dc:creator>ayae9457428</dc:creator>
      <dc:date>2020-07-01T19:17:42Z</dc:date>
    </item>
    <item>
      <title>Re: Leap User Group Follow-up (July 1, 2020) - Marketing Workflows &amp; Approvals</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/workfront-questions/leap-user-group-follow-up-july-1-2020-marketing-workflows/m-p/489089#M21595</link>
      <description>&lt;P&gt;Monika, while formal approvals can be used for requests as Mark and Catherine have suggested, there is a simplified approach that might work in your situation too. Create a new Issue Status and call it something like "Need More Info" that equates to In Progress. When a request comes in that is missing information, change the status to Need More Info and post a comment in the update field of the request to the requester explaining that the request cannot move forward until additional information is provided. &lt;/P&gt;&lt;P&gt; &lt;/P&gt;&lt;P&gt;As long as requesters have access to make updates to their request, they can add the additional information and respond to your comment letting you know the data has been added. &lt;/P&gt;&lt;P&gt; &lt;/P&gt;&lt;P&gt;This eliminates the need for a approval/rejection process and streamlines the process to keep forward motion going in requests.&lt;/P&gt;</description>
      <pubDate>Wed, 01 Jul 2020 21:27:28 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/workfront-questions/leap-user-group-follow-up-july-1-2020-marketing-workflows/m-p/489089#M21595</guid>
      <dc:creator>MatthewBr2</dc:creator>
      <dc:date>2020-07-01T21:27:28Z</dc:date>
    </item>
    <item>
      <title>Re: Leap User Group Follow-up (July 1, 2020) - Marketing Workflows &amp; Approvals</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/workfront-questions/leap-user-group-follow-up-july-1-2020-marketing-workflows/m-p/489090#M21596</link>
      <description>&lt;P&gt;Aya, the routing rules are pre-defined so they wont change based on the logged-in user. &lt;/P&gt;&lt;P&gt; &lt;/P&gt;&lt;P&gt;That said, using an Issue approval process like Catherine mentioned above, could route an approval to the user's manager to review the request before it get's triaged by your traffic coordinator.&lt;/P&gt;&lt;P&gt; &lt;/P&gt;&lt;P&gt;There are some other options too that would include creating specific queues by team or requiring a custom field where the requester selects who their manager is. Once submitted, it could appear on a report where managers can review newly submitted requests from their teams. I'd suggest the approval process mentioned above as your ideal option though.&lt;/P&gt;&lt;P&gt; &lt;/P&gt;&lt;P&gt;Happy to discuss further if you'd like.&lt;/P&gt;</description>
      <pubDate>Wed, 01 Jul 2020 21:35:50 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/workfront-questions/leap-user-group-follow-up-july-1-2020-marketing-workflows/m-p/489090#M21596</guid>
      <dc:creator>MatthewBr2</dc:creator>
      <dc:date>2020-07-01T21:35:50Z</dc:date>
    </item>
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