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    <title>article Re: How to Submit a Support Ticket on Experience League in Workfront Blogs</title>
    <link>https://experienceleaguecommunities.adobe.com/t5/workfront-blogs/how-to-submit-a-support-ticket-on-experience-league/bc-p/538791#M167</link>
    <description>&lt;P&gt;HI - I am confirming that I see the second company name with Workfront. Since my tickets are open already I have asked my support contact if I can create a test ticket though to confirm it works for me.&lt;/P&gt;</description>
    <pubDate>Tue, 02 Aug 2022 15:57:24 GMT</pubDate>
    <dc:creator>KathleenKi</dc:creator>
    <dc:date>2022-08-02T15:57:24Z</dc:date>
    <item>
      <title>How to Submit a Support Ticket on Experience League</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/workfront-blogs/how-to-submit-a-support-ticket-on-experience-league/ba-p/461737</link>
      <description>&lt;P&gt;&lt;EM&gt;This blog is part of a Community Walkthrough series for old Workfront One Community members. Please see the directory below to navigate to other topics in this walkthrough guide:&lt;/EM&gt;&lt;/P&gt;
&lt;PRE&gt;&lt;A href="https://experienceleaguecommunities.adobe.com/t5/adobe-experience-cloud-blogs/welcome-to-the-workfront-experience-league-community/ba-p/461462" target="_blank" rel="noopener"&gt;Welcome to the Workfront Experience League Community&lt;/A&gt;&lt;BR /&gt;&lt;A href="https://experienceleaguecommunities.adobe.com/t5/adobe-experience-cloud-blogs/how-to-navigate-the-experience-league-community/ba-p/461716" target="_blank" rel="noopener"&gt;How to Navigate the Experience League Community&lt;/A&gt;&lt;BR /&gt;&lt;A href="https://experienceleaguecommunities.adobe.com/t5/adobe-experience-cloud-blogs/logging-in-for-the-first-time-as-a-new-or-existing-workfront/ba-p/461472" target="_blank" rel="noopener"&gt;Logging into the Community for the first time as a new or existing Workfront Experience League Community member&lt;/A&gt;&lt;BR /&gt;&lt;A href="https://experienceleaguecommunities.adobe.com/t5/adobe-experience-cloud-blogs/how-to-access-workfront-experience-league-events-documentation/ba-p/461749" target="_blank" rel="noopener"&gt;How to Access Workfront Experience League Events, Documentation, and Learning Pages&lt;/A&gt;&lt;BR /&gt;&lt;A href="https://experienceleaguecommunities.adobe.com/t5/workfront-blogs/submitting-ideas-to-the-workfront-innovation-lab-on-experience/ba-p/539183" target="_blank" rel="noopener"&gt;Submitting Ideas to the Workfront Innovation Lab on Experience League&lt;/A&gt;&lt;BR /&gt;&lt;A style="background-color: #f5f5f5; white-space: normal;" href="https://experienceleaguecommunities.adobe.com/t5/adobe-experience-cloud-blogs/setting-up-your-email-digest-in-workfront-experience-league/ba-p/461755" target="_blank" rel="noopener"&gt;&lt;SPAN class="TextRun SCXW238014311 BCX0" data-contrast="none"&gt;&lt;SPAN class="NormalTextRun SCXW238014311 BCX0" data-ccp-parastyle="heading 1"&gt;Setting up your Email Digest in the Workfront Experience League&amp;nbsp;&lt;/SPAN&gt;&lt;SPAN class="NormalTextRun SCXW238014311 BCX0" data-ccp-parastyle="heading 1"&gt;Community&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/A&gt;&lt;BR /&gt;&lt;A href="https://experienceleaguecommunities.adobe.com/t5/adobe-experience-cloud-blogs/logging-into-experience-league-after-username-registration/ba-p/461731" target="_blank" rel="noopener"&gt;Logging into the Workfront Experience League Community after Username Registration&lt;/A&gt;&lt;BR /&gt;&lt;A href="https://experienceleaguecommunities.adobe.com/t5/adobe-experience-cloud-blogs/how-to-redirect-old-workfront-one-community-urls/ba-p/461721" target="_blank" rel="noopener"&gt;How to Redirect Old Workfront One Community URLs&lt;/A&gt;&lt;BR /&gt;&lt;A href="https://experienceleaguecommunities.adobe.com/t5/adobe-experience-cloud-blogs/earn-and-showcase-your-accomplishments-with-gamification/ba-p/461725" target="_blank" rel="noopener"&gt;Earn and Showcase your Accomplishments with Gamification&lt;/A&gt;&lt;BR /&gt;How to Submit a Support Ticket on Experience League&lt;/PRE&gt;
&lt;P&gt;The process for submitting Workfront support tickets is now directly integrated with the Experience League support platform. This is a self-service portal that was recently redesigned to offer more personalization and ease-of-use for entitled customers. Check out this guide below for more information on how to access the Experience League Support portal and log a ticket.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;EM&gt;&lt;U&gt;Please note that submitting a Support ticket is only available to authorized support contacts. For your support queries, please continue to submit your support tickets to Workfront One until July 27th, 2022. Following this date, you can submit your support tickets via the Experience League Support portal as described below.&lt;/U&gt;&lt;/EM&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;OL&gt;
&lt;LI&gt;To access the Support portal, visit the Experience League website and select the “Support” tab located at the top of the page. Alternatively, you can visit the &lt;A href="https://experienceleague.adobe.com/?support-tab=home#support" target="_blank" rel="noopener"&gt;direct link&lt;/A&gt;.&lt;/LI&gt;
&lt;/OL&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="jon_chen_0-1658272109949.png" style="width: 400px;"&gt;&lt;img src="https://experienceleaguecommunities.adobe.com/t5/image/serverpage/image-id/43296iEE906E29748E0BAA/image-size/medium?v=v2&amp;amp;px=400" role="button" title="jon_chen_0-1658272109949.png" alt="jon_chen_0-1658272109949.png" /&gt;&lt;/span&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;OL start="2"&gt;
&lt;LI&gt;From the support homepage, you can easily navigate to your open support cases, log a new case, view the top Support articles, or access additional learning sources.&lt;BR /&gt;&lt;BR /&gt;&lt;/LI&gt;
&lt;/OL&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="jon_chen_1-1658272109958.png" style="width: 400px;"&gt;&lt;img src="https://experienceleaguecommunities.adobe.com/t5/image/serverpage/image-id/43294i46326C1CDB5F45A9/image-size/medium?v=v2&amp;amp;px=400" role="button" title="jon_chen_1-1658272109958.png" alt="jon_chen_1-1658272109958.png" /&gt;&lt;/span&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;OL start="3"&gt;
&lt;LI&gt;To submit a case, select the option “Open a support case.” You can also select the “Open case” option on the sidebar menu. You will be directed to the case creation page, where you can enter your product name (Audience Manager, Campaign, Target, etc.), case title, and case description. To expedite the troubleshooting process, please be as descriptive as possible when describing the issue you are facing. &lt;BR /&gt;&lt;BR /&gt;Towards the end of the form, please fill out the following fields to provide us with more specific information that will help us troubleshoot:&lt;/LI&gt;
&lt;/OL&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;UL&gt;
&lt;LI&gt;Case Priority (Low, Medium, High, Critical)&lt;/LI&gt;
&lt;LI&gt;Case Product (DAM, Fusion, Goals, etc.)&lt;/LI&gt;
&lt;LI&gt;Environment (Production, Preview, Sandbox, etc.)&lt;/LI&gt;
&lt;LI&gt;Customer Region (Americas, EMEA, APAC)&lt;BR /&gt;&lt;BR /&gt;Lastly, be sure to upload any relevant files before you click submit.&lt;/LI&gt;
&lt;/UL&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="jon_chen_2-1658272109971.png" style="width: 400px;"&gt;&lt;img src="https://experienceleaguecommunities.adobe.com/t5/image/serverpage/image-id/43295iFF58B7DE7A27A8FF/image-size/medium?v=v2&amp;amp;px=400" role="button" title="jon_chen_2-1658272109971.png" alt="jon_chen_2-1658272109971.png" /&gt;&lt;/span&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;OL start="4"&gt;
&lt;LI&gt;Once you click Submit, you will be redirected to the “My Cases” page, where you can view any and all cases that your organization has submitted. You can also navigate to this page by clicking the “My Cases” button on the sidebar menu. On this page, you’ll be able to view all your open and closed Support cases. Using the options at the top of the page, you can filter by case status (open or closed) or by Experience Cloud solution. You can also use the search bar to search for any keywords pertaining to your support issues.&lt;/LI&gt;
&lt;/OL&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="jon_chen_3-1658272109985.png" style="width: 400px;"&gt;&lt;img src="https://experienceleaguecommunities.adobe.com/t5/image/serverpage/image-id/43297iA989D41F826100D3/image-size/medium?v=v2&amp;amp;px=400" role="button" title="jon_chen_3-1658272109985.png" alt="jon_chen_3-1658272109985.png" /&gt;&lt;/span&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;OL start="5"&gt;
&lt;LI&gt;To view more details on a case, click on the case to access its case view. Within the case view you can view the latest comments with the assigned case owner and add any additional attachments or responses you’d like. &lt;BR /&gt;&lt;BR /&gt;You can escalate a case by selecting the “Escalate to management” option on the right-hand side of the page under Case Detail. You can also close the case out by selecting the adjacent “Close case” button.&lt;/LI&gt;
&lt;/OL&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;H3&gt;&lt;EM&gt;Additional Notes&lt;BR /&gt;&lt;BR /&gt;&lt;/EM&gt;&lt;/H3&gt;
&lt;P&gt;&lt;EM&gt;For our Support leadership team to address your escalations in the most efficient manner, please submit a case escalation only if it is severely impacting your organization, partners, or customers.&lt;/EM&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;EM&gt;If you have any further questions on how to use the Experience League Support portal, please let us know in the comment section below, or reach out to our Support team directly.&lt;/EM&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;EM&gt;If you are an Adobe Workfront Solution Partner, you can mail your support cases to &lt;/EM&gt;&lt;A href="mailto:spphelp@adobe.com" target="_blank" rel="noopener"&gt;&lt;EM&gt;spphelp@adobe.com&lt;/EM&gt;&lt;/A&gt;&lt;/P&gt;</description>
      <pubDate>Thu, 04 Aug 2022 00:27:31 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/workfront-blogs/how-to-submit-a-support-ticket-on-experience-league/ba-p/461737</guid>
      <dc:creator>jon_chen</dc:creator>
      <dc:date>2022-08-04T00:27:31Z</dc:date>
    </item>
    <item>
      <title>Re: How to Submit a Support Ticket on Experience League</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/workfront-blogs/how-to-submit-a-support-ticket-on-experience-league/bc-p/538551#M149</link>
      <description>&lt;P&gt;What happens when I get this message?&lt;/P&gt;
&lt;P&gt;"&lt;STRONG&gt;&lt;FONT color="#993366"&gt;You are not a support entitled user within organization. Contact your System Admin for additional support.&amp;nbsp;&lt;A class="has-text-white" title="Learn more" href="https://experienceleague.adobe.com/?lang=en#instructor-led" target="_blank" rel="noopener"&gt;Learn more&lt;/A&gt;&lt;/FONT&gt;&lt;/STRONG&gt;".&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Turns out, I am the system admin. Sadly, after contacting myself, I still didn't have the answer. Please advise.&lt;/P&gt;</description>
      <pubDate>Tue, 02 Aug 2022 04:14:15 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/workfront-blogs/how-to-submit-a-support-ticket-on-experience-league/bc-p/538551#M149</guid>
      <dc:creator>RandyRoberts</dc:creator>
      <dc:date>2022-08-02T04:14:15Z</dc:date>
    </item>
    <item>
      <title>Re: How to Submit a Support Ticket on Experience League</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/workfront-blogs/how-to-submit-a-support-ticket-on-experience-league/bc-p/538635#M150</link>
      <description>&lt;P&gt;What happens when I get this message?&lt;/P&gt;
&lt;P&gt;"&lt;STRONG&gt;&lt;FONT color="#993366"&gt;You are not a support entitled user within organization. Contact your System Admin for additional support.&amp;nbsp;&lt;A class="has-text-white" title="Learn more" href="https://experienceleague.adobe.com/?lang=en#instructor-led" target="_blank" rel="noopener nofollow noreferrer"&gt;Learn more&lt;/A&gt;&lt;/FONT&gt;&lt;/STRONG&gt;".&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Turns out, I am the system admin. Sadly, after contacting myself, I still didn't have the answer. Please advise.&lt;/P&gt;</description>
      <pubDate>Tue, 02 Aug 2022 12:28:49 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/workfront-blogs/how-to-submit-a-support-ticket-on-experience-league/bc-p/538635#M150</guid>
      <dc:creator>ShawnFl</dc:creator>
      <dc:date>2022-08-02T12:28:49Z</dc:date>
    </item>
    <item>
      <title>Re: How to Submit a Support Ticket on Experience League</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/workfront-blogs/how-to-submit-a-support-ticket-on-experience-league/bc-p/538645#M151</link>
      <description>&lt;P&gt;I'm the sys admin and am getting the same error as folks above.&lt;/P&gt;</description>
      <pubDate>Tue, 02 Aug 2022 12:40:25 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/workfront-blogs/how-to-submit-a-support-ticket-on-experience-league/bc-p/538645#M151</guid>
      <dc:creator>MadalynD</dc:creator>
      <dc:date>2022-08-02T12:40:25Z</dc:date>
    </item>
    <item>
      <title>Re: How to Submit a Support Ticket on Experience League</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/workfront-blogs/how-to-submit-a-support-ticket-on-experience-league/bc-p/538648#M152</link>
      <description>&lt;P&gt;Same issue.&lt;/P&gt;</description>
      <pubDate>Tue, 02 Aug 2022 12:44:45 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/workfront-blogs/how-to-submit-a-support-ticket-on-experience-league/bc-p/538648#M152</guid>
      <dc:creator>ElliotLe</dc:creator>
      <dc:date>2022-08-02T12:44:45Z</dc:date>
    </item>
    <item>
      <title>Re: How to Submit a Support Ticket on Experience League</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/workfront-blogs/how-to-submit-a-support-ticket-on-experience-league/bc-p/538649#M153</link>
      <description>&lt;P&gt;I am getting the same error, support are trying to fix but no joy yet&lt;/P&gt;</description>
      <pubDate>Tue, 02 Aug 2022 12:44:55 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/workfront-blogs/how-to-submit-a-support-ticket-on-experience-league/bc-p/538649#M153</guid>
      <dc:creator>markj24229392</dc:creator>
      <dc:date>2022-08-02T12:44:55Z</dc:date>
    </item>
    <item>
      <title>Re: How to Submit a Support Ticket on Experience League</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/workfront-blogs/how-to-submit-a-support-ticket-on-experience-league/bc-p/538652#M154</link>
      <description>&lt;P&gt;And of course the first thing I needed to do this morning was submit two tickets lol (funny not funny).&lt;/P&gt;</description>
      <pubDate>Tue, 02 Aug 2022 12:48:30 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/workfront-blogs/how-to-submit-a-support-ticket-on-experience-league/bc-p/538652#M154</guid>
      <dc:creator>MadalynD</dc:creator>
      <dc:date>2022-08-02T12:48:30Z</dc:date>
    </item>
    <item>
      <title>Re: How to Submit a Support Ticket on Experience League</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/workfront-blogs/how-to-submit-a-support-ticket-on-experience-league/bc-p/538657#M155</link>
      <description>&lt;P&gt;Hello,&lt;BR /&gt;&lt;BR /&gt;Where in Workfront are sys admins able to grant permissions for other Workfront power users than the "primary" sys admin to enter support cases? It doesn't seem that everyone who had submitted requests to Workfront in the past were automatically provisioned to be able to continue doing so in Adobe Experience League during the switch-over from Workfront One.&lt;BR /&gt;&lt;BR /&gt;Not sure if this is by design, or not. I'm seeing above that others are having the same issue. Please advise asap; we have previously authorized support contacts with both active support tickets open they need to be able to manage and new cases to open for our Production Adobe Workfront environment.&lt;/P&gt;</description>
      <pubDate>Tue, 02 Aug 2022 13:11:36 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/workfront-blogs/how-to-submit-a-support-ticket-on-experience-league/bc-p/538657#M155</guid>
      <dc:creator>Patrick_Yarnell</dc:creator>
      <dc:date>2022-08-02T13:11:36Z</dc:date>
    </item>
    <item>
      <title>Re: How to Submit a Support Ticket on Experience League</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/workfront-blogs/how-to-submit-a-support-ticket-on-experience-league/bc-p/538743#M158</link>
      <description>&lt;P&gt;In the top left corner of the support page is a dropdown with your company name. Try selecting that and choosing a different business entity. This worked for me as our parent company is listed first but my company is under that.&lt;/P&gt;</description>
      <pubDate>Tue, 02 Aug 2022 14:58:57 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/workfront-blogs/how-to-submit-a-support-ticket-on-experience-league/bc-p/538743#M158</guid>
      <dc:creator>RandyRoberts</dc:creator>
      <dc:date>2022-08-02T14:58:57Z</dc:date>
    </item>
    <item>
      <title>Re: How to Submit a Support Ticket on Experience League</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/workfront-blogs/how-to-submit-a-support-ticket-on-experience-league/bc-p/538762#M159</link>
      <description>&lt;P&gt;Same issue here. I can't submit or view open tickets after the switch over.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 02 Aug 2022 15:28:40 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/workfront-blogs/how-to-submit-a-support-ticket-on-experience-league/bc-p/538762#M159</guid>
      <dc:creator>BettinaSparks</dc:creator>
      <dc:date>2022-08-02T15:28:40Z</dc:date>
    </item>
    <item>
      <title>Re: How to Submit a Support Ticket on Experience League</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/workfront-blogs/how-to-submit-a-support-ticket-on-experience-league/bc-p/538768#M160</link>
      <description>&lt;P&gt;Adding my voice to the chorus. I've also lost access to open tickets. (FYI I tried the recommendation to change the company and no go).&lt;/P&gt;</description>
      <pubDate>Tue, 02 Aug 2022 15:32:00 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/workfront-blogs/how-to-submit-a-support-ticket-on-experience-league/bc-p/538768#M160</guid>
      <dc:creator>bsedlack</dc:creator>
      <dc:date>2022-08-02T15:32:00Z</dc:date>
    </item>
    <item>
      <title>Re: How to Submit a Support Ticket on Experience League</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/workfront-blogs/how-to-submit-a-support-ticket-on-experience-league/bc-p/538769#M161</link>
      <description>&lt;P&gt;I tried what &lt;LI-USER uid="17514239"&gt;&lt;/LI-USER&gt;&amp;nbsp;Randy mentioned above, and for some reason I have 2 options in my dropdown, both are my company name, but one has '(Workfront)' next to it. I selected that Workfront option and was able to submit a ticket.&lt;/P&gt;</description>
      <pubDate>Tue, 02 Aug 2022 15:32:11 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/workfront-blogs/how-to-submit-a-support-ticket-on-experience-league/bc-p/538769#M161</guid>
      <dc:creator>MadalynD</dc:creator>
      <dc:date>2022-08-02T15:32:11Z</dc:date>
    </item>
    <item>
      <title>Re: How to Submit a Support Ticket on Experience League</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/workfront-blogs/how-to-submit-a-support-ticket-on-experience-league/bc-p/538775#M162</link>
      <description>&lt;P&gt;&lt;LI-USER uid="17530897"&gt;&lt;/LI-USER&gt;&amp;nbsp; where did you find the dropdown? I am not seeing one on my support page.&lt;/P&gt;</description>
      <pubDate>Tue, 02 Aug 2022 15:39:03 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/workfront-blogs/how-to-submit-a-support-ticket-on-experience-league/bc-p/538775#M162</guid>
      <dc:creator>BettinaSparks</dc:creator>
      <dc:date>2022-08-02T15:39:03Z</dc:date>
    </item>
    <item>
      <title>Re: How to Submit a Support Ticket on Experience League</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/workfront-blogs/how-to-submit-a-support-ticket-on-experience-league/bc-p/538777#M163</link>
      <description>&lt;P&gt;&lt;LI-USER uid="17564218"&gt;&lt;/LI-USER&gt;&amp;nbsp;in the upper left of the Support page, under the top nav. There is a dropdown that shows your company name and for me at least, there was another option with my company name but with Workfront at the end, and after selecting that, I could see all my existing WF One tix and create a new one from the middle of the page.&lt;/P&gt;</description>
      <pubDate>Tue, 02 Aug 2022 15:41:54 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/workfront-blogs/how-to-submit-a-support-ticket-on-experience-league/bc-p/538777#M163</guid>
      <dc:creator>MadalynD</dc:creator>
      <dc:date>2022-08-02T15:41:54Z</dc:date>
    </item>
    <item>
      <title>Re: How to Submit a Support Ticket on Experience League</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/workfront-blogs/how-to-submit-a-support-ticket-on-experience-league/bc-p/538779#M164</link>
      <description>&lt;P&gt;I have the same situation as&amp;nbsp;&lt;LI-USER uid="17530897"&gt;&lt;/LI-USER&gt;. I have to always select the option with (Workfront) in it every time I go to the support page because it won't set it as a default. Is there a reason why there's two options when they have the same company name?&lt;/P&gt;</description>
      <pubDate>Tue, 02 Aug 2022 15:44:48 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/workfront-blogs/how-to-submit-a-support-ticket-on-experience-league/bc-p/538779#M164</guid>
      <dc:creator>JaredMauch</dc:creator>
      <dc:date>2022-08-02T15:44:48Z</dc:date>
    </item>
    <item>
      <title>Re: How to Submit a Support Ticket on Experience League</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/workfront-blogs/how-to-submit-a-support-ticket-on-experience-league/bc-p/538780#M165</link>
      <description>&lt;P&gt;Same issue here. I don't seem to have the dropdown mentioned.&lt;/P&gt;</description>
      <pubDate>Tue, 02 Aug 2022 15:46:22 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/workfront-blogs/how-to-submit-a-support-ticket-on-experience-league/bc-p/538780#M165</guid>
      <dc:creator>JuliaPhelps</dc:creator>
      <dc:date>2022-08-02T15:46:22Z</dc:date>
    </item>
    <item>
      <title>Re: How to Submit a Support Ticket on Experience League</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/workfront-blogs/how-to-submit-a-support-ticket-on-experience-league/bc-p/538783#M166</link>
      <description>&lt;P&gt;&lt;LI-USER uid="17530897"&gt;&lt;/LI-USER&gt;&amp;nbsp;okay thank you. I do not have that option and was afraid I was overlooking something. I have looked all over the page and there is no drop down anywhere.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;LI-USER uid="17378128"&gt;&lt;/LI-USER&gt;&amp;nbsp;can you please advise what we should do in order to fix this issue with accessing support?&lt;/P&gt;</description>
      <pubDate>Tue, 02 Aug 2022 15:47:22 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/workfront-blogs/how-to-submit-a-support-ticket-on-experience-league/bc-p/538783#M166</guid>
      <dc:creator>BettinaSparks</dc:creator>
      <dc:date>2022-08-02T15:47:22Z</dc:date>
    </item>
    <item>
      <title>Re: How to Submit a Support Ticket on Experience League</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/workfront-blogs/how-to-submit-a-support-ticket-on-experience-league/bc-p/538791#M167</link>
      <description>&lt;P&gt;HI - I am confirming that I see the second company name with Workfront. Since my tickets are open already I have asked my support contact if I can create a test ticket though to confirm it works for me.&lt;/P&gt;</description>
      <pubDate>Tue, 02 Aug 2022 15:57:24 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/workfront-blogs/how-to-submit-a-support-ticket-on-experience-league/bc-p/538791#M167</guid>
      <dc:creator>KathleenKi</dc:creator>
      <dc:date>2022-08-02T15:57:24Z</dc:date>
    </item>
    <item>
      <title>Re: How to Submit a Support Ticket on Experience League</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/workfront-blogs/how-to-submit-a-support-ticket-on-experience-league/bc-p/538799#M168</link>
      <description>&lt;P&gt;Here is an example:&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2022-08-02 at 12.04.18 pm.png" style="width: 999px;"&gt;&lt;img src="https://experienceleaguecommunities.adobe.com/t5/image/serverpage/image-id/45978i5B423F52829B092F/image-size/large/is-moderation-mode/true?v=v2&amp;amp;px=999" role="button" title="Screenshot 2022-08-02 at 12.04.18 pm.png" alt="Screenshot 2022-08-02 at 12.04.18 pm.png" /&gt;&lt;/span&gt;&lt;/P&gt;</description>
      <pubDate>Tue, 02 Aug 2022 16:05:49 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/workfront-blogs/how-to-submit-a-support-ticket-on-experience-league/bc-p/538799#M168</guid>
      <dc:creator>RandyRoberts</dc:creator>
      <dc:date>2022-08-02T16:05:49Z</dc:date>
    </item>
    <item>
      <title>Re: How to Submit a Support Ticket on Experience League</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/workfront-blogs/how-to-submit-a-support-ticket-on-experience-league/bc-p/538804#M169</link>
      <description>&lt;P&gt;&lt;LI-USER uid="17514239"&gt;&lt;/LI-USER&gt;&amp;nbsp; thanks for the example! I do not have that option on my page. I emailed my sales rep and also the &lt;A href="mailto:WFCommunitySupport@adobe.com" target="_blank"&gt;WFCommunitySupport@adobe.com&lt;/A&gt;&amp;nbsp;email to see if I can get some help.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="BettinaSparks_0-1659456566024.png" style="width: 400px;"&gt;&lt;img src="https://experienceleaguecommunities.adobe.com/t5/image/serverpage/image-id/45979i4C8A073A34111B3C/image-size/medium/is-moderation-mode/true?v=v2&amp;amp;px=400" role="button" title="BettinaSparks_0-1659456566024.png" alt="BettinaSparks_0-1659456566024.png" /&gt;&lt;/span&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 02 Aug 2022 16:10:00 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/workfront-blogs/how-to-submit-a-support-ticket-on-experience-league/bc-p/538804#M169</guid>
      <dc:creator>BettinaSparks</dc:creator>
      <dc:date>2022-08-02T16:10:00Z</dc:date>
    </item>
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