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    <title>topic Re: Mobile Services Acquisition - No First Launch for Marketing Links in Adobe Experience Cloud Mobile Questions</title>
    <link>https://experienceleaguecommunities.adobe.com/t5/adobe-experience-cloud-mobile/mobile-services-acquisition-no-first-launch-for-marketing-links/m-p/243912#M537</link>
    <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Hey Jen,&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;We see the installevent fire via Charles. We have also set the referrerTimeout to 5.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Best,&lt;/P&gt;&lt;P&gt;John&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
    <pubDate>Mon, 09 Jul 2018 19:52:25 GMT</pubDate>
    <dc:creator>johncfl</dc:creator>
    <dc:date>2018-07-09T19:52:25Z</dc:date>
    <item>
      <title>Mobile Services Acquisition - No First Launch for Marketing Links</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/adobe-experience-cloud-mobile/mobile-services-acquisition-no-first-launch-for-marketing-links/m-p/243910#M535</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Hi,&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;We recently enabled acquisitions in mobile services but having trouble with seeing first launch data in the Adobe Mobile Services UI.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper" image-alt="test.PNG"&gt;&lt;img src="https://experienceleaguecommunities.adobe.com/t5/image/serverpage/image-id/12316i75472AF5CB4D5774/image-size/large?v=v2&amp;amp;px=999" role="button" title="test.PNG" alt="test.PNG" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;The clicks data is populating but the first launches is still 0 and we also don't see any context data in the Adobe Analytics UI. We've had our developer follow every step as stated on this page (&lt;A href="https://marketing.adobe.com/resources/help/en_US/mobile/android/acquisition.html" title="https://marketing.adobe.com/resources/help/en_US/mobile/android/acquisition.html"&gt;Mobile App Acquisition&lt;/A&gt;).&lt;A href="https://marketing.adobe.com/resources/help/en_US/mobile/android/t_testing-marketing-link-acquisition.html" title="https://marketing.adobe.com/resources/help/en_US/mobile/android/t_testing-marketing-link-acquisition.html"&gt;https://marketing.adobe.com/resources/help/en_US/mobile/android/t_testing-marketing-link-acquisition.html&lt;/A&gt; Any suggestions as to what we should be looking at to fix the first launch data issue? Do we need to change the value of referrertimeout to something longer than 5?&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Thanks&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Thu, 05 Jul 2018 13:15:40 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/adobe-experience-cloud-mobile/mobile-services-acquisition-no-first-launch-for-marketing-links/m-p/243910#M535</guid>
      <dc:creator>johncfl</dc:creator>
      <dc:date>2018-07-05T13:15:40Z</dc:date>
    </item>
    <item>
      <title>Re: Mobile Services Acquisition - No First Launch for Marketing Links</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/adobe-experience-cloud-mobile/mobile-services-acquisition-no-first-launch-for-marketing-links/m-p/243911#M536</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Hi,&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Are you receiving in general First Launches/Launches from the App?&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;In Charles to you see the hit being sent to Adobe that shows an InstallEvent?&amp;nbsp; The referrerTimeout should not be 0, 5 should be perfect.&amp;nbsp; Make sure that the actual ADBMobileConfig.json being used in the app has the correct value.&amp;nbsp; &lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Do you see the contextData in the JSON response?&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Regards,&lt;BR /&gt;Jen &lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Mon, 09 Jul 2018 19:24:15 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/adobe-experience-cloud-mobile/mobile-services-acquisition-no-first-launch-for-marketing-links/m-p/243911#M536</guid>
      <dc:creator>Jen_Andrews</dc:creator>
      <dc:date>2018-07-09T19:24:15Z</dc:date>
    </item>
    <item>
      <title>Re: Mobile Services Acquisition - No First Launch for Marketing Links</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/adobe-experience-cloud-mobile/mobile-services-acquisition-no-first-launch-for-marketing-links/m-p/243912#M537</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Hey Jen,&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;We see the installevent fire via Charles. We have also set the referrerTimeout to 5.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Best,&lt;/P&gt;&lt;P&gt;John&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Mon, 09 Jul 2018 19:52:25 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/adobe-experience-cloud-mobile/mobile-services-acquisition-no-first-launch-for-marketing-links/m-p/243912#M537</guid>
      <dc:creator>johncfl</dc:creator>
      <dc:date>2018-07-09T19:52:25Z</dc:date>
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