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    <title>topic Re: Can't get ADBMobile to work in Unity in Adobe Experience Cloud Mobile Discussions</title>
    <link>https://experienceleaguecommunities.adobe.com/t5/adobe-experience-cloud-mobile/can-t-get-adbmobile-to-work-in-unity/m-p/263552#M76</link>
    <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Hi &lt;A href="https://experienceleaguecommunities.adobe.com/people/falldeaf"&gt;falldeaf&lt;/A&gt;​,&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;A couple of items for you to investigate.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;First if you set the setDebugLogging method it could provide additional insight.&lt;/P&gt;&lt;P&gt;Are you seeing in your debugging a hit being sent?&amp;nbsp; If so, but you are not seeing data, is the reportsuite Timestamp enabled or not?&lt;/P&gt;&lt;P&gt;It may be that your reportsuite is not Timestamp enabled and you are sending Timestamped hits, in the json file, is offlineEnabled true?&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;For further assistance, please contact Client Care (link below) so we can learn more about your specific requirements and design a solution for your use case&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P style="font-size: 16px; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif; color: #333333;"&gt;&lt;A _jive_internal="true" href="https://forums.adobe.com/external-link.jspa?url=http%3A%2F%2Fhelpx.adobe.com%2Fmarketing-cloud%2Fcontact-support.html" rel="nofollow" style="font-weight: inherit; font-style: inherit; font-family: inherit; color: #3a91d7;" target="_blank"&gt;Enterprise Support&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P style="font-size: 16px; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif; color: #333333;"&gt;Jen&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
    <pubDate>Mon, 05 Nov 2018 16:49:16 GMT</pubDate>
    <dc:creator>Jen_Andrews</dc:creator>
    <dc:date>2018-11-05T16:49:16Z</dc:date>
    <item>
      <title>Can't get ADBMobile to work in Unity</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/adobe-experience-cloud-mobile/can-t-get-adbmobile-to-work-in-unity/m-p/263551#M75</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;&lt;SPAN style="color: black; font-size: 12pt; font-family: Calibri, Helvetica, sans-serif, EmojiFont, 'Apple Color Emoji', 'Segoe UI Emoji', NotoColorEmoji, 'Segoe UI Symbol', 'Android Emoji', EmojiSymbols;"&gt;I'm using the Unity Plug-in for the iOS and Android 4.x SDKs but I have so far been unable to get it to send data to my suite.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN style="color: black; font-size: 12pt; font-family: Calibri, Helvetica, sans-serif, EmojiFont, 'Apple Color Emoji', 'Segoe UI Emoji', NotoColorEmoji, 'Segoe UI Symbol', 'Android Emoji', EmojiSymbols;"&gt;The corporate folks set up up an ADBMobileConfig.json file for me so I'm hoping that part is configured correctly.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN style="color: black; font-size: 12pt; font-family: Calibri, Helvetica, sans-serif, EmojiFont, 'Apple Color Emoji', 'Segoe UI Emoji', NotoColorEmoji, 'Segoe UI Symbol', 'Android Emoji', EmojiSymbols;"&gt;From the testing and troubleshooting I've done so far:&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;I'm not getting any errors from the tracking code in the Editor.&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;ADBMobile.GetVersion() correctly returns a version number&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;SPAN style="font-size: 12pt;"&gt;ADBMobile.GetTrackingIdentifier() returns an empty string&lt;/SPAN&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN style="font-size: 12pt;"&gt;At this point though, I'm not sure where to go. Is there a way to troubleshoot what's going wrong? &lt;/SPAN&gt;&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Tue, 25 Sep 2018 15:22:06 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/adobe-experience-cloud-mobile/can-t-get-adbmobile-to-work-in-unity/m-p/263551#M75</guid>
      <dc:creator>falldeaf</dc:creator>
      <dc:date>2018-09-25T15:22:06Z</dc:date>
    </item>
    <item>
      <title>Re: Can't get ADBMobile to work in Unity</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/adobe-experience-cloud-mobile/can-t-get-adbmobile-to-work-in-unity/m-p/263552#M76</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Hi &lt;A href="https://experienceleaguecommunities.adobe.com/people/falldeaf"&gt;falldeaf&lt;/A&gt;​,&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;A couple of items for you to investigate.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;First if you set the setDebugLogging method it could provide additional insight.&lt;/P&gt;&lt;P&gt;Are you seeing in your debugging a hit being sent?&amp;nbsp; If so, but you are not seeing data, is the reportsuite Timestamp enabled or not?&lt;/P&gt;&lt;P&gt;It may be that your reportsuite is not Timestamp enabled and you are sending Timestamped hits, in the json file, is offlineEnabled true?&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;For further assistance, please contact Client Care (link below) so we can learn more about your specific requirements and design a solution for your use case&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P style="font-size: 16px; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif; color: #333333;"&gt;&lt;A _jive_internal="true" href="https://forums.adobe.com/external-link.jspa?url=http%3A%2F%2Fhelpx.adobe.com%2Fmarketing-cloud%2Fcontact-support.html" rel="nofollow" style="font-weight: inherit; font-style: inherit; font-family: inherit; color: #3a91d7;" target="_blank"&gt;Enterprise Support&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P style="font-size: 16px; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif; color: #333333;"&gt;Jen&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Mon, 05 Nov 2018 16:49:16 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/adobe-experience-cloud-mobile/can-t-get-adbmobile-to-work-in-unity/m-p/263552#M76</guid>
      <dc:creator>Jen_Andrews</dc:creator>
      <dc:date>2018-11-05T16:49:16Z</dc:date>
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