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    <title>topic Re: iOS crashes with update to v4.13.7 in Adobe Experience Cloud Mobile Discussions</title>
    <link>https://experienceleaguecommunities.adobe.com/t5/adobe-experience-cloud-mobile/ios-crashes-with-update-to-v4-13-7/m-p/249622#M54</link>
    <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Hi Jantzen, &lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;yes, we now have a ticket. I'll post the reason for the crashes once we found it.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Cheers, &lt;/P&gt;&lt;P&gt;Kim&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
    <pubDate>Tue, 12 Sep 2017 09:11:02 GMT</pubDate>
    <dc:creator>q231950</dc:creator>
    <dc:date>2017-09-12T09:11:02Z</dc:date>
    <item>
      <title>iOS crashes with update to v4.13.7</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/adobe-experience-cloud-mobile/ios-crashes-with-update-to-v4-13-7/m-p/249620#M52</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P style="margin-bottom: 16px; color: #24292e; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';"&gt;Hi there, &lt;/P&gt;&lt;P style="margin-bottom: 16px; color: #24292e; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';"&gt;we are using the ADBMobile iOS SDK and recently updated to &lt;CODE style="font-family: SFMono-Regular, Consolas, 'Liberation Mono', Menlo, Courier, monospace; font-size: 11.899999618530273px; padding: 0.2em 0; background-color: rgba(27, 31, 35, 0.0470588);"&gt;4.13.7&lt;/CODE&gt;.&lt;/P&gt;&lt;P style="margin-bottom: 16px; color: #24292e; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';"&gt;Together with the update we added tracking to an app extension, so we set the app group in both, the app and the app extension.&lt;/P&gt;&lt;P style="margin-bottom: 16px; color: #24292e; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';"&gt;Since the update we are seeing a new top crasher in the app. Looking at the stack trace we have the assumption that it is related to the library.&lt;/P&gt;&lt;P style="margin-bottom: 16px; color: #24292e; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';"&gt;It would be great if you could have a look and let us know if this looks like a mistake in the usage of the library or if it could be the library itself in combination with iOS extensions and an app group. It is worth noting that this new crash group just appeared after the update to the new version, prior to that there were no exceptional crashes related to the SDK noticeable.&lt;/P&gt;&lt;P style="margin-bottom: 16px; color: #24292e; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';"&gt;I have attached a crash log &lt;SPAN style="color: #24292e; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';"&gt;in the original issue on the &lt;/SPAN&gt;&lt;A href="https://github.com/Adobe-Marketing-Cloud/mobile-services/issues/223" style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';"&gt;Adobe Mobile SDK GitHub page&lt;/A&gt;​&lt;SPAN style="color: #24292e; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';"&gt;. If you need any additional information, please let me know.&lt;/SPAN&gt;&lt;/P&gt;&lt;P style="margin-bottom: 16px; color: #24292e; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';"&gt;Thank you,&lt;BR /&gt;Kim&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Fri, 08 Sep 2017 07:13:16 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/adobe-experience-cloud-mobile/ios-crashes-with-update-to-v4-13-7/m-p/249620#M52</guid>
      <dc:creator>q231950</dc:creator>
      <dc:date>2017-09-08T07:13:16Z</dc:date>
    </item>
    <item>
      <title>Re: iOS crashes with update to v4.13.7</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/adobe-experience-cloud-mobile/ios-crashes-with-update-to-v4-13-7/m-p/249621#M53</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Hi Kim,&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;It sound like you might have a ticket open with Customer Care on this issue. If that's the case, we'd love to have the resolution posted here incase others face that same issue. If you don't have a case currently open with them, please let me know.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;BR /&gt;Thanks,&lt;BR /&gt;Jantzen&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Mon, 11 Sep 2017 15:17:28 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/adobe-experience-cloud-mobile/ios-crashes-with-update-to-v4-13-7/m-p/249621#M53</guid>
      <dc:creator>jantzen_b</dc:creator>
      <dc:date>2017-09-11T15:17:28Z</dc:date>
    </item>
    <item>
      <title>Re: iOS crashes with update to v4.13.7</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/adobe-experience-cloud-mobile/ios-crashes-with-update-to-v4-13-7/m-p/249622#M54</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Hi Jantzen, &lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;yes, we now have a ticket. I'll post the reason for the crashes once we found it.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Cheers, &lt;/P&gt;&lt;P&gt;Kim&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Tue, 12 Sep 2017 09:11:02 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/adobe-experience-cloud-mobile/ios-crashes-with-update-to-v4-13-7/m-p/249622#M54</guid>
      <dc:creator>q231950</dc:creator>
      <dc:date>2017-09-12T09:11:02Z</dc:date>
    </item>
    <item>
      <title>Re: iOS crashes with update to v4.13.7</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/adobe-experience-cloud-mobile/ios-crashes-with-update-to-v4-13-7/m-p/249623#M55</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Excellent! I appreciate it and i'm sure other community members will as well.&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Wed, 13 Sep 2017 17:35:24 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/adobe-experience-cloud-mobile/ios-crashes-with-update-to-v4-13-7/m-p/249623#M55</guid>
      <dc:creator>jantzen_b</dc:creator>
      <dc:date>2017-09-13T17:35:24Z</dc:date>
    </item>
    <item>
      <title>Re: iOS crashes with update to v4.13.7</title>
      <link>https://experienceleaguecommunities.adobe.com/t5/adobe-experience-cloud-mobile/ios-crashes-with-update-to-v4-13-7/m-p/249624#M56</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Hey there, &lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;unfortunately we haven't been able to track down the cause and had to fall back to a version (&lt;SPAN style="color: #24292e; font-family: SFMono-Regular, Consolas, 'Liberation Mono', Menlo, Courier, monospace; font-size: 11.899999618530273px; background-color: rgba(27, 31, 35, 0.0470588);"&gt;4.13.1&lt;/SPAN&gt;) of the SDK that was not crashing for us. We will give the &lt;SPAN style="color: #24292e; font-family: SFMono-Regular, Consolas, 'Liberation Mono', Menlo, Courier, monospace; font-size: 11.899999618530273px; background-color: rgba(27, 31, 35, 0.0470588);"&gt;4.14.x&lt;/SPAN&gt; versions a try soon, let's hope that we have better luck with those.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Thanks for your support anyways!&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Best,&lt;/P&gt;&lt;P&gt;Kim&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Mon, 27 Nov 2017 09:35:49 GMT</pubDate>
      <guid>https://experienceleaguecommunities.adobe.com/t5/adobe-experience-cloud-mobile/ios-crashes-with-update-to-v4-13-7/m-p/249624#M56</guid>
      <dc:creator>q231950</dc:creator>
      <dc:date>2017-11-27T09:35:49Z</dc:date>
    </item>
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