topic Re: View not displaying in Adobe target VEC in Adobe Target Questions

View not displaying in Adobe target VEC

nitishlamba1 — Fri, 17 Sep 2021 12:30:05 GMT

I am trying to create a flow for SPA where I have triggered view using Launch in one of the flows on website. I can see the delivery call going through in network tab for the specific view(assigned as page name). When I try to open the same flow in Adobe Target, I don't see the view displaying in the VEC.
I tried looking for a solution but was not able to find it.
Am I missing something here?

Re: View not displaying in Adobe target VEC

Gokul_Agiwal — Tue, 21 Sep 2021 11:28:24 GMT

This is different scenario however try below option -

Sometimes VEC on certain browsers, such as Firefox, might block a page from displaying in the VEC if the page contains mixed content (for example, a non-secure page in a secure site). If your page does not display, click the icon next to the URL in the browser address bar and click Disable protection on this page.

For Chrome, Click on the Lock icon in URL bar -> Site Settings -> Looks for Insecure content and from option just select Allow.

This issue does not affect the display of your pages to site visitors.

Hopefully this will resolve the issues you're facing.

Re: View not displaying in Adobe target VEC

nitishlamba1 — Tue, 21 Sep 2021 11:42:21 GMT

Hi ,

Thank you for your reply.

My question is about view name not displaying in VEC gor trigger view.

Seems like, you misunderstood the question and answered about page not displaying at all in VEC.

Both are different things.

Re: View not displaying in Adobe target VEC

perrin_ennen — Tue, 21 Sep 2021 12:41:05 GMT

Hi ,

Which at.js version are you using? Maybe try the current version. In the last release note there was also something about the problem https://experienceleague.adobe.com/docs/target/using/release-notes/release-notes.html

Re: View not displaying in Adobe target VEC

nitishlamba1 — Tue, 21 Sep 2021 13:50:22 GMT

Hi , its 2.3.1

It does not seem to be a problem with versioning.

Re: View not displaying in Adobe target VEC

Gokul_Agiwal — Wed, 22 Sep 2021 09:57:25 GMT

Apologies, as I misunderstood your question.

When you say view name not displaying in VEC that means in modification panel is that right?

So what you're getting over there as CURRENT VIEW : ......

Can you try if the view name displayed in console like below

 if (typeof adobe != 'undefined' && adobe.target && typeof adobe.target.triggerView === 'function') {
    adobe.target.triggerView(viewName);
    console.log('AT: View triggered on page load: '+viewName)
  }

Make sure the view name should not start or end with ‘/' or '#'

Re: View not displaying in Adobe target VEC

nitishlamba1 — Wed, 22 Sep 2021 10:13:20 GMT

Hi ,

I already tried it before posting the issue. adobe.target object is not created at all when I try to opened he page through VEC. But, at the same time, it works fine when the page is opened directly on browser. I have sent the URL to you incase you want to have a look.