topic Re: How can we restrict the same Emailid to get multiple mail from Message Centre in Adobe Campaign Classic Questions

How can we restrict the same Emailid to get multiple mail from Message Centre

himanshu-singh — Fri, 19 Aug 2022 09:29:42 GMT

Hi All,

I have a scenario to build where the same emailid should not receive the second email from message center in next 24 hours of first execution also How can handle the blacklisting of email id in message centre.

Detail Answer would be really helpful.

Thanks

Re: How can we restrict the same Emailid to get multiple mail from Message Centre

Marcel_Szimonisz — Fri, 19 Aug 2022 11:58:19 GMT

Hello ,

you can create pressure rule in the typology on message center instance.

https://experienceleague.adobe.com/docs/campaign-classic/using/orchestrating-campaigns/campaign-optimization/pressure-rules.html?lang=en

Marcel

Re: How can we restrict the same Emailid to get multiple mail from Message Centre

himanshu-singh — Fri, 19 Aug 2022 12:02:56 GMT

Hi ,

Thanks for your reply, But as I can see we are using Recipient as targeting dimension while creating the pressure rule whereas for message center they will not be coming under the recipient right so how will that be handle.

Re: How can we restrict the same Emailid to get multiple mail from Message Centre

Marcel_Szimonisz — Fri, 19 Aug 2022 15:43:42 GMT

I thought recipients are saved in the service center but seem like they are not. Maybe create typology rule where you exclude all email addresses from the list where you save all emails you have sent? create list with workflow and purge records older than 2 days