Tracking Click to Call Links | Community
Skip to main content
October 21, 2015

Tracking Click to Call Links

  • October 21, 2015
  • 1 reply
  • 2887 views

In an email, you may have a telephone number that you want to be linked so that when someone clicks on it on a mobile device, it automatically pops up in their phone so they can make the call.

 

The standard approach is to hyperlink the number with tel: in the link: <a href="tel:[PHONE-NUMBER]">[PHONE-NUMBER]</a>

 

If you leave this link just like this, where it is trackable and encoded by Marketo, the click to call functionality won’t work. You need to set the link to classmktNoTok in order for that functionality to work without sacrificing the ability to track clicks on the links.

Many thanks to Sanford Whiteman for the suggestion on how to make this work!


Is this article helpful ?

YesNo


This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

1 reply

Level 2
December 10, 2023

Hi, I was wondering how one might edit the html directly to add the "mktNoTok" class to the phone link? I am importing my email code into Marketo, not using the editor. Thanks!!