Introducing the Agentic Workflows for Customer Experience Orchestration Discussion Group
Agentic AI is changing how teams think about customer experience orchestration, and we just launched a space to dig into it together.
👉 Join the Agentic Workflows for Customer Experience Orchestration Discussion Group Here
Meet the group
The Agentic Workflows for Customer Experience Orchestration Discussion Group brings together marketing and customer experience practitioners who want to move beyond single-product thinking and dig into how Agentic AI is transforming modern CX, both strategically and in day-to-day workflows.
Whether you're still in curiosity mode or already running experiments, this group is designed to meet you where you are and help you move from AI exploration to operational reality.
What you can expect inside
This isn't just a place for product updates. The group is built around real practitioner conversations, the wins, the challenges, and the lessons learned along the way.
Inside, you'll find discussions that span:
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Applying agentic workflows across the full customer journey
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Real-world use cases across audiences, content, journeys, insights, and operations
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Strategic questions ("How should we think about agentic CX?") alongside hands-on execution ("How are you using agents in your day-to-day workflows?")
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Peer learnings across domains, not siloed by product
And with Adobe Summit 2026 just around the corner, you can also expect curated session and lab recommendations tailored to your areas of interest.
Why this group, why now
AI is moving fast, and the most meaningful conversations aren't happening in documentation or release notes. They're happening between practitioners navigating the same challenges and making real decisions about how to operationalize AI across their organizations. This group exists to make those conversations easier to find, join, and learn from.
Ready to dive in?
Once you're in, head to the Welcome Thread to introduce yourself. The group is being kicked off by